We have other current jobs related to this field that you can find below
-
Client Success Specialist
12 hours ago
Columbus, Ohio, United States Wolters Kluwer N.V. Full timeRole OverviewAs a Customer Success Associate at Wolters Kluwer N.V., you will play a vital role in ensuring our clients receive exceptional service tailored to their unique needs.Key ResponsibilitiesProvide timely and professional assistance to our clients, including small enterprises, legal practices, and corporate entities.Engage in consultative service to...
-
Client Success Specialist
6 days ago
Columbus, Ohio, United States PracticeSuite, Inc. Full timeOverviewPracticeSuite is a rapidly expanding cloud computing software enterprise dedicated to delivering a comprehensive cloud-based 360°Office Platform tailored for healthcare facilities. Recognized among the top five cloud-based systems in the healthcare sector, PracticeSuite is committed to enhancing the profitability of healthcare professionals through...
-
Client Success Specialist
5 days ago
Columbus, Ohio, United States PracticeSuite, Inc. Full timeOverviewPracticeSuite is a rapidly expanding cloud computing software enterprise that delivers a comprehensive cloud-based 360°Office Platform tailored for healthcare providers. Recognized among the top five cloud-based systems in the healthcare sector, PracticeSuite is committed to enhancing the profitability of healthcare professionals through its...
-
Client Success Specialist
5 days ago
Columbus, Ohio, United States PracticeSuite, Inc. Full timeOverviewPracticeSuite is a rapidly expanding cloud computing software enterprise that delivers a comprehensive cloud-based 360°Office Platform tailored for healthcare providers. Our organization is recognized among the top five cloud-based systems in the healthcare sector.Our mission is to empower healthcare professionals to operate profitably by offering...
-
Client Success Specialist
5 days ago
Columbus, Ohio, United States PracticeSuite, Inc. Full timeOverviewPracticeSuite is a rapidly expanding cloud computing software enterprise that delivers a comprehensive cloud-based 360°Office Platform tailored for healthcare providers. Our organization is recognized among the top five cloud-based systems in the healthcare sector.Our mission is to empower healthcare professionals to operate profitably by offering...
-
Client Success Specialist
6 days ago
Columbus, Ohio, United States BlastOne Full timeJob OverviewSalary:Company BackgroundBlastOne is a rapidly expanding, family-owned enterprise that is seeking exceptional talent to join our vibrant and fast-paced team. Our success is attributed to our remarkable staff who embody our outstanding culture. We prioritize competitive compensation and comprehensive benefits to attract the finest...
-
Client Success Specialist
6 days ago
Columbus, Ohio, United States Ohiox Full timeClient Success Specialist - Insurance SolutionsOhiox is a premier digital platform focused on streamlining small commercial insurance processes. Our innovative technology accelerates the quote and binding procedures, making them seamless and beneficial for all stakeholders, including agents, brokers, and carriers. Ohiox's cutting-edge product offerings have...
-
Customer Success Associate
2 months ago
Columbus, United States Wolters Kluwer N.V. Full timeCustomer Success Associate page is loaded Customer Success Associate Apply locations USA - Columbus, OH time type Full time posted on Posted Yesterday job requisition id R0042681 We are currently seeking a dynamic Customer Success Associate to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity...
-
Client Success Lead
6 days ago
Columbus, Ohio, United States MongoDB Full timeRole OverviewAt MongoDB, we are at the forefront of the data management software industry, which is projected to grow significantly in the coming years. As a Customer Success Manager, you will play a pivotal role in transforming industries and empowering developers to create innovative applications.Key ResponsibilitiesIn this role, you will:Serve as a...
-
Director of Sales and Client Success
1 week ago
Columbus, United States BetterGood Full time $100,000 - $140,000Job DescriptionJob DescriptionThe Director of Sales and Client Success is responsible for driving revenue growth, developing and executing sales strategies, and ensuring customer satisfaction and retention. This remote role requires a hands-on leader who can effectively manage both the sales and client success teams, fostering a collaborative environment to...
-
Director of Sales and Client Success
1 month ago
Columbus, United States BetterGood Full timeJob DescriptionJob DescriptionThe Director of Sales and Client Success is responsible for driving revenue growth, developing and executing sales strategies, and ensuring customer satisfaction and retention. This remote role requires a hands-on leader who can effectively manage both the sales and client success teams, fostering a collaborative environment to...
-
Client Success Advocate
6 days ago
Columbus, Ohio, United States NextChapter Full timeAbout NextChapter:NextChapter is experiencing growth and is seeking a dedicated individual to join our Customer Success Team, ensuring our clients remain satisfied. We firmly believe that customer satisfaction is essential for success in the SaaS industry. Core Value: DELIGHT CUSTOMERSOur philosophy is to prioritize customer needs, even in ways that may not...
-
Client Relations Associate
8 hours ago
Columbus, Ohio, United States Wolters Kluwer N.V. Full timeRole OverviewAs a Customer Success Associate at Wolters Kluwer N.V., you will play a vital role in ensuring our clients receive exceptional service tailored to their unique needs.Key ResponsibilitiesProvide timely and professional assistance to our clients, including small enterprises, legal practices, and corporate entities.Engage in consultative...
-
Senior Analyst, Client Service
2 weeks ago
Columbus, United States Nationwide Private Client Full timeAre you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for...
-
Associate Customer Success Manager or Above
2 weeks ago
Columbus, United States Global Payments Full timeEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
-
Client Engagement Associate
6 days ago
Columbus, Ohio, United States CrossCountry Mortgage Full timeAbout CrossCountry Mortgage:CrossCountry Mortgage (CCM) stands as the leading distributed retail mortgage lender in the nation, boasting a workforce of over 7,000 professionals across more than 700 branches. Our company is proud to have been recognized multiple times on the Inc. 5000 list of America's fastest-growing private enterprises, reflecting our...
-
Client Relations Associate
6 days ago
Columbus, Ohio, United States Lane Bryant Full timeAbout Us:Lane Bryant, founded by Lena Bryant, has been a trailblazer in the fashion industry for over a century. We are proud to be a leading plus-size brand that empowers women of all shapes and sizes. Our vibrant community of customers and team members promotes the acceptance of diversity in all forms. If you share our belief in the transformative power of...
-
Client Relationship Associate
2 weeks ago
Columbus, United States Randstad Full timeCongratulations on taking your first step to becoming a Client Relationship Associate with Randstad's #1 Client. The CRA is responsible for receiving inbound calls, responding to client requests, resolving general account issues and providing digital assistance. May handle escalated issues. *Training schedule is M-F 8:30-5:00pm EST approx. 4 weeks onsite,...
-
Client Scheduling Associate
3 months ago
Columbus, United States VERITEXT LLC Full timeJob DescriptionJob DescriptionVeritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, advanced technology and unparalleled service to help our clients achieve successful outcomes anytime and anywhere!Overview:Providing our clients with exceptional service is the foundation of our business. In...
-
Client Relations Associate
10 hours ago
Columbus, Ohio, United States Medvetforpets Full timeClient Service RepresentativeClient Services - MedVetOverviewMedVet is a rapidly expanding provider of Emergency and Specialty veterinary services across the nation. Our mission is to ensure that our patients receive cutting-edge medical treatments and innovative care options. We are in search of dedicated and collaborative individuals to enhance our...
![Arrive Logistics](https://media.trabajo.org/img/noimg.jpg)
Client Success Associate
2 months ago
Arrive Logistics is a leading transportation and technology company in North America, having surpassed $2 billion in annual revenue with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we're building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. There's never been a more exciting time to get on board, so read on to learn more and apply today
Who We Want
This role will focus on mastering the basics of what it takes to deliver Operational Excellence. As a Client Success Associate, you will be responsible for the daily operations of existing and new client accounts brought on by our sales team. You will focus on load building, scheduling appointments, tracking shipments while providing timely updates internally and externally, and closing out loads. You will work on mastering these skills, and work to develop other tasks to continue building your skill set within Client Success. You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven, and comfortable with effectively performing operational duties independently, as well as working collaboratively across our different departments.
What You'll Do
- Manage load board on a daily basis, which includes detailed data entry in load building and scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution
- Focus on accuracy and timeliness while building loads for our customer account(s)
- Obtain pickup and delivery appointments from the shippers and consignees within your customer's network
- Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates
- Communicate with customer contacts proactively when a shipment will be delayed
- Understand the Customer's committed lanes and when to accept or reject loads being tendered by the customer
- Establish a strong understanding and knowledge base of the industry, foundational skills, and of Arrive operations with a drive for continued educational opportunities
- Consistently working towards expanding your relationship with your customer contacts by delivering timely and professional communication
- Work with BD and Carrier counterparts to navigate issues that occur to provide best-in-class customer service
- Determine how to maximize profitability with the freight that is available by looking at appointment times, flexibility, and other attributes that will get the best possible rate
- Prioritize exceptions by working with the Carrier team to provide timely updates to customers
- Proactively work with management to determine any potential concerns for aging for your customer
- Bachelor's degree in a relevant field of study preferred
- Proven demonstration of commitment and work ethic in a school or work setting
- Fast-paced and able to multitask in a high-pressure environment
- Polished communicator with exceptional interpersonal skills, both verbal & written
- Able to take verbal/written instruction and execute with confidence
- Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities, team events, happy hours and more
- Leave the suit and tie at home; our dress code is casual.
- Park your car for free on site, plus covered parking and electric vehicle charging stations
- Start your morning with free coffee
- Work in the wonderful city of Columbus, OH - we are in a convenient location close to downtown and a bunch of great restaurants and breweries
- Maximize your wellness with free counseling sessions through our Employee Assistance Program.
- Get paid to work with your friends through our Referral Program
- Get relocation assistance If you are not local to the area, we offer relocation packages and have a Candidate Engagement Specialist who can answer any questions.
Your Arrive Experience
When we say "award-winning culture," we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.