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Green Bay, United States Nature's Way Full timeIntegrative Customer Care Specialist Welcome to a better way, an authentic way. Welcome to Nature's Way. Inside our minds, inside our hearts, inside our business, inside our bottles. Our reason for being, the purpose that inspires our work every day, is quite simple: Help people live healthy lives. When we help people live healthy lives, we build a happier,...
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Green Bay, United States Nature's Way Full timeJob DescriptionJob DescriptionIntegrative Customer Care SpecialistWelcome to a better way, an authentic way. Welcome to Nature’s Way.Inside our minds, inside our hearts, inside our business, inside our bottles.Our reason for being, the purpose that inspires our work every day, is quite simple: Help people live healthy lives.When we help people live...
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Green Bay, Wisconsin, United States Nature's Way Full timeAbout the RoleWe are seeking a highly skilled and compassionate Integrative Customer Experience Specialist to join our team at Nature's Way. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through phone, email, and chat service channels.Key ResponsibilitiesCustomer Care: Provide seamless...
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Integrative Customer Care Specialist
4 months ago
JOB REQUIREMENTS: Integrative Customer Care Specialist Welcome to a better way, an authentic way.Welcome to Nature\'s Way. Inside our minds, inside our hearts, inside our business, inside our bottles. Our reason for being, the purpose that inspires our work every day, is quite simple:Help people live healthy lives. When we help people live healthy lives, we build a happier, healthier world for everyone. How we go about our work drives TRUST in who we are, what we do, and the products we produce. That means something important to the world, and it means the world to us. PeopleTRUST Our products to be the gold standard Our words to be true Our claims to be honest, Our actions to have integrity. Together we work with an awareness of how even small actions affect others, an attitude of kindness and concern for each other, and a drive for action that helps people live healthy lives. It\'s the best way. The right way. The only way. Nature\'s Way. Be a part of helping people live healthy lives as our newIntegrative Customer Care Specialist. SUMMARY The Integrative Customer Care Specialist will demonstrate in verbal and non-verbal communications the Integrative Customer Experience quality framework as they execute customer support and development for new and existing customers through phone, email and chat service channels. This role will be critical to help grow the Integrativebusiness as the expert liaison between the customer and Integrative Sales and Marketing teams. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Customer Care 90% Account administration, logistics, and other customer care management, maintaining a seamless service level and effortless customer experience. Manage inbound sales and technical phone queue, with requests to place orders, credit/returns and product questions. Manage email correspondence from customers, prospects and consumers. Capture and document customer feedback for Integrative; providing insight into trends. Assist the Integrative sales managers requests through phone and dedicated email... For full info follow application link. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor\'s legal duty to furnish information. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/327CA5225C1A40D8
