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Customer Care Specialist

2 months ago


Green Bay, Wisconsin, United States BluePearl Full time

We are seeking a dedicated Client Service Representative to enhance our operations at BluePearl Specialty + Emergency Pet Hospital.

  • Become an integral part of a team that values collaboration and professional growth.
  • Serve as the primary contact for clients, ensuring they receive outstanding service and support.
  • Demonstrate empathy and understanding in sensitive situations.

Key Responsibilities of the Client Services Coordinator:

  • Exhibit a strong passion for animal welfare and commitment to pet health.
  • Facilitate access to Trupanion pet insurance and various treatment discounts.
  • Engage in opportunities for professional advancement and skill enhancement.
  • Participate in ongoing education and training initiatives.
  • Deliver exceptional client experiences by effectively addressing their needs.
  • Provide emotional support and relevant resources to clients.
  • Possess knowledge of veterinary terminology, animal species, and body language.
  • Evaluate triage levels and cater to the unique requirements of each client.
  • Contribute to educational sessions and training programs.

Consider a fulfilling career in client service and pet care with BluePearl Specialty + Emergency Pet Hospital.