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Customer Care Specialist
2 months ago
We are seeking a dedicated Client Service Representative to enhance our operations at BluePearl Specialty + Emergency Pet Hospital.
- Become an integral part of a team that values collaboration and professional growth.
- Serve as the primary contact for clients, ensuring they receive outstanding service and support.
- Demonstrate empathy and understanding in sensitive situations.
Key Responsibilities of the Client Services Coordinator:
- Exhibit a strong passion for animal welfare and commitment to pet health.
- Facilitate access to Trupanion pet insurance and various treatment discounts.
- Engage in opportunities for professional advancement and skill enhancement.
- Participate in ongoing education and training initiatives.
- Deliver exceptional client experiences by effectively addressing their needs.
- Provide emotional support and relevant resources to clients.
- Possess knowledge of veterinary terminology, animal species, and body language.
- Evaluate triage levels and cater to the unique requirements of each client.
- Contribute to educational sessions and training programs.
Consider a fulfilling career in client service and pet care with BluePearl Specialty + Emergency Pet Hospital.