Administrative Assistant

2 weeks ago


Conshohocken, Pennsylvania, United States Greater Philadelphia YMCA Full time

Greater Philadelphia YMCA Employment Opportunity

POSITION PURPOSE

The Camp Administrative Assistant is expected to perform administrative duties that require knowledge of policies and procedures; client communication, account management, reporting and record keeping.

ESSENTIAL FUNCTIONS

  • Manage accounts with outstanding payments, including communication via phone and email to the account holder.
  • Communicate with members reflecting the voice of the Y, being kind yet firm upholding policies.
  • Update account and registrations in a timely manner and according to payment schedules.
  • Participate as a member of the staff team and provide support and assistance as required. Attend staff meetings and trainings.
  • Assist with reporting, roster and sign in sheet creation as needed.
  • Perform other related duties as assigned.
ROLE SPECIFIC REQUIREMENTS
  • High School graduate with related office experience.
  • Excellent computer and math skills. Ability to utilize spreadsheet and word-processing packages.
  • Ability to be a self-starter and perform with precision in a timely manner.
  • Ability to communicate verbally and in writing to staff and members.
  • Demonstrated experience in developing and maintaining accurate records.
  • Ability to understand the business of the YMCA.
  • Ability to work with in diverse environment; build and contribute to the team in accomplishing the mission of the YMCA.
  • Exhibit strong leadership skills; possess a passion for member service, building and maintaining a culture of member service excellence
OUR CULTURE

At the YMCA we value CARING, HONESTY, RESPECT, and RESPONSIBILITY in personal character and behavior and believe that they are essential to attaining our mission.

OUR MISSION

To improve lives by connecting people to health, well-being, and to each other.

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.

Other details
  • Job Family Administrative/Office Support
  • Pay Type Hourly
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