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Technical Sales Support Specialist
2 months ago
Job Summary: Our client is searching for a Technical Sales Support Specialist to join their growing team in Concord, MA.
Job Responsibilities:
Conduct product demonstrations.
Provide analysis of customers' system configurations and requirements.
Plan for and manage customer onboarding and implementation of our software.
Coordinate onboarding efforts with other technical staff.
Train customers on system usage.
Provide account-level customer support and problem resolution.
Qualifications:
An associate degree in information technology or computer Science or equivalent education. Experience in working with complex software for at least 3 years.
Excellent oral and written communication is required. Interpersonal skills and the ability to work with others in a team are essential.
About the Company:
Our client is a rapidly growing company that develops and implements cloud-based Integrated Workspace Management Systems (IWMS) software for a variety of vertical markets, including healthcare and corporate. Their software is used for managing the operation of complex facilities and their assets. This includes managing space utilization and enabling sharing of offices and desks by today's hybrid workforce.
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