Senior Technical Support Analyst
2 weeks ago
Technical Support Specialist IV
Position Overview:
The State of New Hampshire is seeking a highly skilled Technical Support Specialist IV to join the Department of Information Technology. This role is pivotal in providing advanced technical assistance and support to users across various platforms.
Key Responsibilities:
1. Deliver expert technical support to end-users, ensuring efficient resolution of issues.
2. Collaborate with IT teams to enhance system performance and user experience.
3. Maintain comprehensive documentation of support activities and solutions provided.
Qualifications:
The ideal candidate will possess a strong background in computer and mathematical occupations, with a focus on troubleshooting and problem-solving skills. A commitment to delivering exceptional customer service is essential.
Employment Type:
This is a full-time position, offering a competitive salary and the opportunity to contribute to the State's IT initiatives.
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