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Customer Support Specialist

2 months ago


Concord, North Carolina, United States The National Association for Stock Car Auto Racing (NASCAR) Full time

NASCAR Trackside Customer Support Specialist

Become part of a dedicated community at NASCAR, focused on the advancement and success of our sport. Utilize your expertise in a vibrant atmosphere where team members thrive and growth opportunities are plentiful. Enjoy competitive compensation, extensive benefits, and avenues for personal and professional growth.

Key Responsibilities:

  • Assist in the setup, operation, and dismantling of Racing Electronics vending stations.
  • Ensure adherence to protocols for trackside customer assistance.
  • Interact with clients, offer sales insights, and provide technical assistance.
  • Resolve customer inquiries and troubleshoot equipment challenges to ensure satisfaction.
  • Deliver exceptional customer service, encompassing sales and equipment oversight.
  • Travel to NASCAR events for on-site responsibilities, with all necessary accommodations arranged.

Qualifications:

  • Associate's degree or relevant experience.
  • Excellent customer service abilities and capability to work autonomously.
  • Flexibility to work extended hours based on event schedules.

Physical Requirements:

Candidates must be capable of standing, walking, sitting, handling objects, lifting up to 50 pounds, and possessing good visual acuity.

NASCAR is an Equal Opportunity Employer dedicated to fostering diversity and empowerment.