Wholesale Sales Assistant

1 month ago

Los Angeles, United States Frank And Eileen Full time

Company Overview

Frank & Eileen was born in 2009 when former engineer Audrey McLoghlin sought to reinvent the button-up for women -a category previously focused solely on men. Inspired by Audrey's Irish grandparents-our brand namesakes, Frank & Eileen-we have grown slowly and intentionally from our best-Italian-fabric-in-the-world-obsessed beginnings. Now a globally recognized fashion brand, Frank & Eileen is a certified woman-owned, women-led B Corp business that has retained 100% ownership while working with the same ethical, sustainable manufacturers for over a decade. Our mission is to model and support female entrepreneurship as a force for good-all from our family-friendly HQ in sunny California.

The Role

Frank & Eileen is looking for a high performance, energetic sales assistant with sleeves already rolled-up, ready to support our global wholesale business. The ideal candidate thrives in a fast-paced entrepreneurial sales environment and exemplifies a professional and disciplined work ethic. The role is an in-office role based in our Los Angeles showroom supporting our Head of Global Wholesale.

Responsibilities

Sample Management
• Maintain and organize sample sets and core archives.
• Plan and prep for arrival of new sample collections.
• Check and account for complete sample collections every season.
• Prep, hang and steam all new sample collections.
• Oversee sample requests from wholesale clients.
• Ensure sample supplies, such as hangers and steamers, are in stock and in working order.

Sales Order Assistance
• Sales order support for revisions pertaining to price, style number and color.
• Assist clients with re-orders as needed.
• Assist clients with returns as needed.
• Occasionally support sales team with general customer requests regarding order copies, pricing and style descriptions.

Customer Service
• Greet and provide a positive experience to all clients inside and outside of markets.
• Lead phone operator for all incoming calls general or wholesale related.

Product Knowledge Packets and Marketing Asset Management
• Manage account product knowledge packets and marketing needs.
• Work with the marketing team to provide look books, brand bio, and marketing assets to accounts.
• Manage creation of seasonal product knowledge packets for accounts to share with in-store sales associates.
• Create weekly email campaigns based on best sellers.

Digital Linesheet Maintenance and Management
• Responsible for building seasonal linesheets and immediate linesheets.
• Work with creative and photo teams on all flat shots.
• Load and refresh flat shots.
• Refresh home and hero images on JOOR site weekly and monthly.

Showroom Maintenance and Market Preparation
• Ensure that showing spaces are always visually merchandized.
• Ensure that all supply closets and areas are visually organized, stocked and clean.
• Manage all fresh floral orders and set up.
• Responsible all grocery orders, food supplies and water delivery.
• Ensure general needs of the showroom are always in order including paper goods for kitchen and bathrooms.
• Shipping supplies organized and maintained.
• Always maintain a professional appearance that reflects the brands image.

Who You Are
• 3+ years of relevant experience in retail or wholesale sales.
• Proficiency with MS Office Suite.
• Strong Excel skills (knowledge of advanced formulas is a plus).
• Proficiency with Google Docs.
• Proficiency with Full Circle ERP Software is a plus, but not required.
• Proficiency with JOOR is a plus, but not required.
• Proficiency with FIGMA is a plus, but not required.
• Must be able to work evenings, weekends and travel.
• Eligibility to work in U.S. required.

Compensation

Starting Salary of $66,560

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

*Frank & Eileen is an equal opportunity employer, celebrating diversity and creating an inclusive environment for our employees and customers. We are committed to comply with all Federal, State and local laws providing EEO and all other employment laws and regulations.

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