Information Technology Services Technician

4 weeks ago


Cincinnati, United States The Greater Cincinnati School Application Consortium Full time
Position Type:
Technology Support/Computer Technician

Date Posted:
8/7/2024

Location:
Diamond Oaks Career Campus

Closing Date:
08/21/2024

District:
Great Oaks Career Campuses - website Qualifications:
High school diploma and related experience and/or training. Must possess strong knowledge of information technology hardware/software technologies and Microsoft networking functions and network topologies. Must possess a strong understanding of Windows, Apple and Google operating systems and applications.

Certifications Preferred in at least one or more of the following:
  • A+
  • Network+
  • MTA: Windows Operating System Fundamentals
  • Microsoft 365 Certified Fundamentals
  • Microsoft Certified Educator
  • Chrome OS Administrator Credential

Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Communicates effectively among different levels of individuals ranging from technical support personnel to end users and serves as liaison between applicable parties.
  • Maintains daily logs and documentation of services performed.
  • Implements district procedures to perform applicable duties in an efficient, timely manner.
  • Maintains knowledge of PC configurations and setups
  • Maintains proficiency with current Microsoft applications.
  • Maintains knowledge of the latest software and hardware technologies.
  • Maintains knowledge of various operating systems.
  • Understands the Great Oaks network topologies and backbones.
  • Troubleshoots, diagnoses and resolves hardware problems.
  • Troubleshoots, diagnoses and resolves audio/visual problems.
  • Troubleshoots, diagnoses and resolves software problems.
  • Troubleshoots, diagnoses, and resolves telecommunications problems.
  • Troubleshoots, diagnoses and resolves basic network problems.
  • Coordinates hardware and software repairs with support vendors.
  • Installs and updates Microsoft and Apple products.
  • Develops and maintains software images for student and instructor technologies.
  • Uses various image retrieval and system creation utilities.
  • Performs basic network System Administrator functions.
  • Communicates and works with all components throughout the Great Oaks Information Technology Groups and vendors.
  • Maintains up-to-date knowledge of technology utilized by the district.
  • Must satisfy all job-related attendance requirements.
  • A record free of criminal violations that would prohibit public school employment.

Availability of Position: Immediately

Salary Range: Minimum - $ 42,640.00
Placement on the salary schedule depends upon educational preparation and work experience in the field - 260-day contract.

Application Procedure: Apply online at www.greatoaks.com

Applications accepted through: Until position is filled.

Equal Opportunity: All Great Oaks Career Campuses' educational activities, employment practices, programs and services are offered without regard to race, color, national origin, gender, age, or disability.

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