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![Helios Commercial Service Partners](https://media.trabajo.org/img/noimg.jpg)
Part-Time Weekend Client Services Representative
1 month ago
Saturday - Sunday 8:00 AM EST - 6:00 PM EST
This is a remote position but first 2-3 weeks will be onsite for training.
WHAT SETS HELIOS APART:
- Competitive hourly wages
- Career growth opportunities, promote from within culture
- Communicate with clients and employees in a professional, effective, and accurate manner via both phone and email
- Demonstrate skills for basic computer inquiry and problem solving while updating legacy systems
- Schedule, coordinate logistics and dispatch service calls to appropriate technician
- Track work orders through their lifecycle to meet service level agreement
- Establish and maintain effective working relationships with all levels of staff
- Meet all key performance indicators
- Engage in on-call dispatch rotation
- Strong communication skills with a problem-solving attitude
- Organizational and time-management skills
- Demonstrated experience in customer service
- Demonstrated ability to communicate with teammates
- Goal oriented, results driven dependable performance
- 2-3 years of dispatching experience
Design Air Systems, a Helios company, determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $18 to $22/hour. Pay is based on a number of factors including market location, job-related knowledge, skills, and experience.
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Helios Service Partners is the industry leader in Multi-Site Mechanical Service, Maintenance and Installation. Helios proudly self-performs HVAC, refrigeration, plumbing and commercial kitchen work for America's top multi site businesses.