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Client Liaison Outpatient Lab

1 month ago

Maitland, United States AdventHealth Ambulatory Services Full time

Client Liaison- Outpatient Lab

All the benefits and perks you need for you and your family:

  • Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
  • Excellent benefits, market-driven wages and career development opportunities.
  • Opportunities for advancement as we expand our network across the nation.

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Mon- Fri 8am-5pm

Location: Orlando, FL

The role youll contribute:

The Client Liaison participates in the growth and maintenance of the outreach program of Florida Hospital Laboratories by marketing Laboratory services to community physicians and other health care providers, and working to maximize client satisfaction. Promotes and actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all persons. Ensures adherance of staff, as well as personal accountability, to the Florida Hospital Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value youll bring to the team:

  • Works in collaboration with the Assistant Director and Business Development Manager to maximize territory growth and potential. Regularly travels to, visits with, and services various clients and Adventists facilities within Florida, per the assigned geographic territory.
  • Maintains an effective, productive relationship with laboratory staff at all sites.
  • Explains, interprets and provides follow up on client billing issues; documents client visits and activities in data base.
  • Provides training for clients to improve satisfaction, adherence to regulations and lab processes.
  • Assists in implementing marketing plan for department, to increase client base and volumes.

Qualifications

The expertise and experiences youll need to succeed:

  • Six (6) months experience in healthcare market, preferably in sales/marketing or client services
  • Florida Class E Drivers License and driving record in accordance with AH policy

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Laboratory

Organization: AdventHealth Sports Med & Rehab

Schedule: Full-time

Shift: 1 - Day

Req ID: 24027089

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.