Regional Services Sales Lead

2 weeks ago


San Diego, United States ESET Full time

Job posting title
Regional Services Sales Lead
Job summary
Key responsibilities involve strategically identifying and capitalizing on business opportunities for services in given region, spanning various segments and channels.
Job description

JOB PURPOSE:

The role of a Regional Services Lead is pivotal in fostering robust cybersecurity frameworks within organizations. This position entails a multifaceted approach to customer engagement, encompassing the development of tailored programs, direct consultation on cybersecurity needs, and comprehensive support throughout the sales process. A significant aspect of this role involves orchestrating large-scale service engagements, which includes defining the scope, setting objectives, and facilitating discussions with C-level executives, all while emphasizing the importance of detailed reporting and the generation of new service revenues.

GOALS and OBJECTIVES:

  • Support the Enterprise business unit in growing and maintaining a strong customer base with new and existing clients.
  • Create and Execute Account Plans for Named Clients to Penetrate, Build and Scale Up new Named clients Relations.
  • Work with various departments, not limited to Enterprise business Units, Finance, and marketing to organization and ensure customer value creation and happiness (customer needs satisfaction).
  • Work with Client Vendor Ecosystem to improve ESET positioning (including partners/reseller for legacy customer).
  • Work with Global System Integrators to create and execute joint account plan for named clients and joint opportunities in the assigned market.
  • Perform conceptual, system, creative, methodological, and business activities as directed by direct supervisor.
  • Additionally, perform other work on projects and tasks as directed by direct supervisor.
DUTIES and RESPONSIBILITIES:
  • Play a key role in securing large, strategic advisory service contracts, interacting with executive-level stakeholders across various industry sectors.
  • Proactively evaluate and enhance cybersecurity and incident response frameworks to advance organizational security measures before potential incidents.
  • Craft innovative scenarios that challenge and improve customers' full spectrum of response mechanisms.
  • Provide expert guidance on cloud security strategies and the implementation of technical safeguards.
  • Conduct thorough analyses during technical assessments to inform and support security strategies.
  • Perform analysis on technical assessments looking for security misconfigurations in Azure, M365, AWS, or GCP
  • Develop innovative scenarios to help customers exercise the full range of their response capabilities.
  • Produce and ensure delivery of high-quality written and verbal reports, presentations, recommendations, and findings to customer management.
  • Understanding of Cloud Based attacks and tactics used by the Threat Actors to target the three major cloud platforms.
  • Understanding of how standards and best practices (e.g., NIST CSF, CSA Controls Matrix, AWS Well-Architected Framework, Azure Architecture Framework) are applied to cloud infrastructure.
  • Identify and address emerging trends in cybersecurity, drawing on both government and private sector perspectives.
  • Present technical material to non-technical and technical audiences
KEY TECHNICAL SKILLS, KNOWLEDGE, and QUALIFICATIONS:
  • 5+ years of sales experience, or equivalent quota-crushing role, in the software/technology sector; experience in cyber-security or SecOps preferred.
  • 7+ years of experience evangelizing enterprise technology, with particular focus on SaaS and disruptive cyber security technologies. Security background a plus.
  • Experience and knowledge you have developed a cloud security program and implemented technical controls to security an organization's cloud security deployments.
  • Contribute to the development, management, and implementation of a security program, helping organizations build, enhance, or recalibrate their plans for a successful future-leaning security program. This may include aspects of developing a SOC, CSIRT, Fusion Center, or several security initiatives that support a centralized security function.
  • Experience working on a range of infosec and IT issues, including both technical cyber security (applying controls, improving architectures, etc.) and operational cyber security (organizational alignment, cyber policy review, etc.)
  • Help businesses address a range of risks, including cyber risks, across their organization.
  • Extremely high language skills required: Ability to read, analyze, and interpret legal documents, ability to respond to common inquiries and complaints, ability to effectively present information to top executive management.
  • Prominent level of inter-personal relationship and excellent written and verbal communication skills
  • Detail-oriented and self-reliant with a high level of interpersonal relationships and excellent written and verbal communication skills
Other Skills:
  • You understand the types of misconfigurations that attackers exploit to attack cloud services and how to implement mitigations to defend against these.
  • You understand cybersecurity from a practitioner standpoint, and importantly, you also understand how to consolidate and communicate results to senior leaders.
  • You are familiar with how organizational risk frameworks are developed, and you have experience helping organizations improve and apply their risk frameworks to address cyber risks.
  • You have played a key role in developing policies, plans, and/or playbooks focusing on cybersecurity activities, and have ideally been part of the process of transitioning these plans into practice within an organization.
  • you have considerable experience helping government organizations, or entities that work closely with governments, refine cybersecurity priorities and communicate clearly about these priorities.
  • You are experienced in working across diverse sets of technical and non-technical stakeholders in an organization to develop defensible, actionable priorities and plans for improving cyber security.
Qualifications
  • University undergraduate degree in Engineering, Business, Finance or Computer Sciences, or equivalent experience.
  • Preferred Certification: CISSP, CompTIA Network+, Security+
JOB FIT:
  • Must live within a major city within the defined geographical sales territory.
  • Must be available to workdays, evenings, and weekends if necessary.
  • Must be able to accommodate for calls/meetings with different time zones.
  • Be available for travel approximately 30% within the geographical sales territory.


Job requisition
JR-04550 Regional Services Sales Lead (Open)
Primary location
San Diego
Additional locations
Chicago (Home Office), Minneapolis (Home Office), New York City (Home Office)
Time type
Full time

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