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Commission & Field Service Specialist III

1 month ago


Carrollton, United States Southwire Full time

Commission & Field Service Specialist III Apply now » Date: Jul 18, 2024 Location: Carrollton, GA, US, 30117 Company: Southwire Company LLC A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment and hand tools. We are proud to offer competitive compensation, employee benefits, tuition reimbursement, and unlimited growth opportunities. Our nearly seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the wellbeing of our communities. How will you power what’s possible? Location: CTONSOUTHPARKST Southwire Job Description Job Summary/Objective: The SCR Commissioning & Field Service Specialist is responsible for installation, commissioning and start-up of SCR Projects as required. This individual must become familiar with all major subsystems of copper and aluminum rod mills sold to customers and will provide process installation guidance and support. The SCR Commissioning & Field Service Specialist will interface with other areas of the organization to drive continuous improvement in processes and equipment supplied by SCR. Key Responsibilities 1.Work independently to supervise customer installation of SCR systems. 2.Use in-depth knowledge and experience to Install, configure, commission and troubleshoot subsystems of the continuous processing system including pumps, motors, and valves. 3.Solve complex problems to identify process and/or equipment improvement opportunities. 4.Assist in the specifications, installation, and modification of SCR systems 5.Manage SCR service program to include periodic audits, vibration analysis monitoring, and PM program for end users 6.Develop and maintain PM documents for SCR equipment sold to end users 7.Performs customer training on features and general maintenance of the systems. 8.Must have a good understanding of equipment functions and be able to transfer operational knowledge to customers and new employees through training, publications, discussions, presentations, and other forms of communication. 9.Act as a resource to answer technical questions posed by our existing and prospective customers and new employees. 10.Produce daily progress reports during startups and field service visits. 11.Prepare reports, analyze data, and make recommendations for improving operations and solving maintenance- related problems 12.Must clearly document customer visits, process audits, and problem-solving approach during troubleshooting. 13.International travel, potentially several weeks duration at a time, of up to 25% is required. Education, Experience, and Skills Required Minimum Education Level: Bachelor's Specialized Degree: Engineering degree or 15+ years direct experience Years of Experience: 5Field of Expertise: Installation and maintenance of industrial equipment. Preferred Years of Experience: 10Other Preferred Skills, Licenses, & Certificates: 1.Must have strong interpersonal communication and organizational skills, be a strong team player, have strong analytical and problem-solving skills, and be flexible and adaptable to changing requirements. 2.Self-starter with a passion for problem solving and continuous improvement requiring minimal supervision. 3.Proven experience of successful completion of projects. 4.AutoCad experience or ability to learn to use this software is desired. 5.Ability to interpret technical drawings, schematics, and OEM manuals. Competencies Nimble Learning Customer Focus Plans and Aligns Collaborates Balances Stakeholders Action Oriented Benefits We Offer: 401k with Matching Family and Individual Insurance Packages (Health, Life, Dental, and Vision) Paid Time Off & Paid Holidays Long & Short-Term Disability Supplemental Insurance Plans Employee Assistance Program Employee Referral Program Tuition Reimbursement Programs Advancement & Professional Growth opportunities Parental Leave & More Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Nearest Major Market: Atlanta Apply now »