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Industrial Equipment Installation and Maintenance Specialist

2 months ago

Carrollton, Texas, United States Southwire Company LLC Full time

Job Summary

The Commissioning and Field Service Specialist III is responsible for the installation, commissioning, and start-up of industrial equipment, ensuring seamless operations and customer satisfaction.

Key Responsibilities

  • Supervise customer installation of industrial equipment systems.
  • Install, configure, commission, and troubleshoot complex industrial equipment systems, including pumps, motors, and valves.
  • Solve complex problems to identify process and equipment improvement opportunities.
  • Assist in the specifications, installation, and modification of industrial equipment systems.
  • Manage industrial equipment service programs, including periodic audits, vibration analysis monitoring, and PM programs for end-users.
  • Develop and maintain PM documents for industrial equipment sold to end-users.
  • Perform customer training on features and general maintenance of industrial equipment systems.
  • Transfer operational knowledge to customers and new employees through training, publications, discussions, presentations, and other forms of communication.
  • Act as a resource to answer technical questions posed by existing and prospective customers and new employees.
  • Produce daily progress reports during startups and field service visits.
  • Prepare reports, analyze data, and make recommendations for improving operations and solving maintenance-related problems.
  • Clearly document customer visits, process audits, and problem-solving approaches during troubleshooting.
  • International travel, potentially several weeks duration at a time, of up to 25% is required.

Education, Experience, and Skills

Required

  • Minimum Education Level: Bachelor's
  • Specialized Degree: Engineering degree or 15+ years direct experience
  • Years of Experience: 5+
  • Field of Expertise: Installation and maintenance of industrial equipment.

Preferred

  • Years of Experience: 10+

Other Preferred Skills, Licenses, & Certificates

  • Strong interpersonal communication and organizational skills, with a strong team player mentality.
  • Strong analytical and problem-solving skills, with the ability to adapt to changing requirements.
  • Self-starter with a passion for problem-solving and continuous improvement, requiring minimal supervision.
  • Proven experience of successful completion of projects.
  • AutoCad experience or ability to learn to use this software is desired.
  • Ability to interpret technical drawings, schematics, and OEM manuals.

Competencies

  • Nimble Learning
  • Customer Focus
  • Plans and Aligns
  • Collaborates
  • Balances Stakeholders
  • Action Oriented

Benefits We Offer

  • 401k with Matching
  • Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
  • Paid Time Off & Paid Holidays
  • Long & Short-Term Disability
  • Supplemental Insurance Plans
  • Employee Assistance Program
  • Employee Referral Program
  • Tuition Reimbursement Programs
  • Advancement & Professional Growth opportunities
  • Parental Leave
  • & More