Commission & Field Service Specialist III

7 months ago

Carrollton, United States Southwire Company LLC Full time

Job Summary

/Objective:

The SCR Commissioning & Field Service Specialist is responsible for installation, commissioning and start-up of SCR

Projects as required. This individual must become familiar with all major subsystems of copper and aluminum rod

mills sold to customers and will provide process installation guidance and support. The SCR Commissioning & Field

Service Specialist will interface with other areas of the organization to drive continuous improvement in processes

and equipment supplied by SCR.

Key Responsibilities 
1.Work independently to supervise customer installation of SCR systems.
2.Use in-depth knowledge and experience to Install, configure, commission and troubleshoot subsystems of the
continuous processing system including pumps, motors, and valves.
3.Solve complex problems to identify process and/or equipment improvement opportunities.
4.Assist in the specifications, installation, and modification of SCR systems
5.Manage SCR service program to include periodic audits, vibration analysis monitoring, and PM program for end
users
6.Develop and maintain PM documents for SCR equipment sold to end users
7.Performs customer training on features and general maintenance of the systems.
8.Must have a good understanding of equipment functions and be able to transfer operational knowledge to
customers and new employees through training, publications, discussions, presentations, and other forms of
communication.
9.Act as a resource to answer technical questions posed by our existing and prospective customers and new
employees.
10.Produce daily progress reports during startups and field service visits.
11.Prepare reports, analyze data, and make recommendations for improving operations and solving maintenance-
related problems
12.Must clearly document customer visits, process audits, and problem-solving approach during troubleshooting.
13.International travel, potentially several weeks duration at a time, of up to 25% is required.

Education, Experience, and Skills 
Required

Minimum Education Level: Bachelor's
Specialized Degree: Engineering degree or 15+ years direct experience
Years of Experience: 5+
Field of Expertise: Installation and maintenance of industrial equipment.

Preferred
Years of Experience: 10+

Other Preferred Skills, Licenses, & Certificates: 
1.Must have strong interpersonal communication and organizational skills, be a strong team player, have strong analytical and problem-solving skills, and be flexible and adaptable to changing requirements.
2.Self-starter with a passion for problem solving and continuous improvement requiring minimal supervision.
3.Proven experience of successful completion of projects.
4.AutoCad experience or ability to learn to use this software is desired.
5.Ability to interpret technical drawings, schematics, and OEM manuals.

Competencies

Nimble LearningCustomer FocusPlans and AlignsCollaboratesBalances StakeholdersAction OrientedBenefits We Offer: 401k with Matching Family and Individual Insurance Packages (Health, Life, Dental, and Vision)  Paid Time Off & Paid Holidays  Long & Short-Term Disability  Supplemental Insurance Plans Employee Assistance Program  Employee Referral Program  Tuition Reimbursement Programs  Advancement & Professional Growth opportunities Parental Leave  & More  Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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