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Account Manager

1 month ago

Olympia, United States ESRI SYSTEMS INC Full time

Overview We invite you to bring your experience and passion for state government coupled with an understanding of applying geospatial technology to become an integral part of Esri's State and Local Government account team. We're looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You'll work closely with a team that helps new and existing state government customers optimize and expand adoption of Esri technology, identify new areas of growth, and share expertise that helps deliver on their mission. At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion. Responsibilities Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars. Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers. Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to state governments. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them. Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer. Collaborate with your team. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues Requirements 3+ years of enterprise sales and/or relevant consulting or program management experience Experience creating partnerships, and establishing yourself as a trusted advisor with customers Understanding of account management, account planning and opportunity strategy creation Demonstrated knowledge of state government and new technology trends and the ability to translate this into solutions for customers Ability to negotiate, present, and support visual storytelling across all levels of an organization Ability to travel domestically or internationally 25-50% Bachelor's or master's in GIS, business administration, or a related field, or equivalent work experience Recommended Qualifications Understanding of GIS, Esri technology, and state government as they relate to one another Experience managing the sales life cycle General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations Knowledge of industry fiscal year, budgeting, and procurement cycles Questions about our interview process? We have answers. #LI-JP2 Total Rewards Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take in