We have other current jobs related to this field that you can find below

  • Customer Service Representative

    1 week ago

    Tewksbury, United States Temco Logistics Full time

    TEMCO LOGISTICS is looking for a Customer Service Representative to join our _*TEWKSBURY, MA.*_ As a customer service representative, you will be responsible for engaging with customers on behalf of their company. In your role, your duties will include but are not limited to, answering phone calls or emails from customers to answer questions, and maintaining...

  • Customer Service Representative

    1 month ago

    Tewksbury, United States Enterprise Bancorp Full time

    ** Customer Service Representative (Teller) - Float** **Job Category****:** Branch **Requisition Number****:** CUSTO02907 Showing 1 location **Job Details** **Description** CUSTOMER SERVICE REPRESENTATIVE - TELLER (FLOAT) **Get to Know Us:** Enterprise Bank is a local community bank with a diverse and inspiring culture where we put our team members and...

  • Customer Service Representative in Retail

    4 days ago

    Tewksbury, Massachusetts, United States cumberlandfarmsinc Full time

    Position Overview: Retail Sales AssociateAre you an energetic individual who thrives on helping others and working collaboratively? Do you aspire to build a career in the retail industry? If you excel in vibrant environments, this role may be for you.What We Offer:Attractive Salary PackageNext-Day Pay Option via our earned wage access program*401K Plan with...

  • Service Coordination Representative

    4 days ago

    Tewksbury, Massachusetts, United States Molly Maid Full time

    Position Overview:As a vital member of our team at Molly Maid, the Customer Service Representative plays a crucial role in ensuring client satisfaction. Key Responsibilities:Manage incoming calls with professionalism and courtesy.Coordinate scheduling for estimates and cleaning services.Engage in marketing initiatives to promote additional services and...

  • Financial Services Representative

    4 days ago

    Tewksbury, Massachusetts, United States Enterprise Bancorp Full time

    Position Title: Customer Service Representative (Teller - Float)Job Category: BranchOverview:As a Customer Service Representative - Float at Enterprise Bancorp, you will play a vital role in fostering relationships with our valued clients. Your primary responsibility will be to assess customer needs, efficiently process transactions, and provide tailored...

  • Member Services Representative Weekends

    3 months ago

    Tewksbury, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all...

  • Customer Service Retail Associate

    4 days ago

    Tewksbury, Massachusetts, United States cumberlandfarmsinc Full time

    Position Overview: Retail Sales AssociateAre you an energetic individual who thrives on helping others and working collaboratively? Do you have a keen interest in launching a career in the retail industry? If you excel in fast-paced environments, this role may be for you.What We Offer:Attractive Salary PackageNext-Day Pay Option available through our earned...

  • Banking Customer Support Specialist

    4 days ago

    Tewksbury, Massachusetts, United States Enterprise Bancorp Full time

    Position Title: Customer Service Representative (Teller - Float)Job Category: BranchJob Overview:As a Customer Service Representative - Float, you will play a vital role in our Greater Lowell region, utilizing your unique abilities to enhance relationships with existing clients. Your primary responsibilities will include identifying financial needs,...

  • Customer Service Representive

    4 weeks ago

    Tewksbury, United States Domino's Pizza LLC Full time

    Company Description We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Job Description We are searching for qualified customer service reps with personality and people skills. We're...

  • Customer Service Representive

    4 weeks ago

    Tewksbury, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionCompany DescriptionWe take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!Job DescriptionWe are searching for qualified customer service reps with...

  • Sales Representative

    2 months ago

    Tewksbury, United States The Wicks Agency Full time

    Job DescriptionJob DescriptionJoin The Wicks Agency, a leading insurance agency located in Tewksbury, Massachusetts. We are a team of dedicated professionals who take pride in delivering exceptional service to our clients. As a Sales Representative, you will have the opportunity to make a significant impact by helping individuals and businesses protect what...

  • Sales Representative

    4 weeks ago

    Tewksbury, United States The Wicks Agency Full time

    Job DescriptionJob DescriptionJoin The Wicks Agency, a leading insurance agency located in Tewksbury, Massachusetts. We are a team of dedicated professionals who take pride in delivering exceptional service to our clients. As a Sales Representative, you will have the opportunity to make a significant impact by helping individuals and businesses protect what...

  • Client Service Associate

    4 days ago

    Tewksbury, Massachusetts, United States Enterprise Bancorp Full time

    Position Title: Customer Service Representative (Teller - Float)Job Category: BranchOverview:As a vital member of our team at Enterprise Bancorp, the Customer Service Representative - Float plays a crucial role in enhancing customer relationships. This position is designed for individuals who are eager to engage with clients and assist them in navigating...

  • Customer Service Associate

    4 days ago

    Tewksbury, Massachusetts, United States Tree House Brewing Company Full time

    The Retail Operations Coordinator reports to the Taproom Manager and is tasked with ensuring that retail activities run efficiently and effectively for both the team and patrons. This individual will provide essential support for the Retail Team to help fulfill our overarching mission of crafting the finest beverages globally and serving them in the most...

  • Service Dispatcher Assistant

    3 days ago

    Tewksbury, United States MacLellan Oil Company Full time $35,000 - $65,000

    Job DescriptionJob DescriptionThe Service Dispatcher Assistant will help the Dispatcher in a growing heating oil and propane company. The ideal candidate will help in all aspects of service dispatching, service billing, and customer service. This job will require excellent communication skills, answering customer phone calls, and working in a small office...

  • Seasonal Tax Preparer

    3 months ago

    Tewksbury, United States Baker Tilly US, LLP Full time

    Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly)...

  • Service Valet

    2 months ago

    Tewksbury, United States AutoFair Automotive Group Full time

    Job DescriptionJob DescriptionAutoFair Toyota is seeking a Service Valet / Shop Attendant to join our team. Are you passionate about helping customers? Apply today!Benefits:Rewarding Compensation PackageMedical, Dental, Vision, Life and Disability401 K Plan with company matchPaid vacationWorld-class training and professional developmentGrowth opportunities...

  • Service Product Solutions Engineer

    7 hours ago

    Tewksbury, United States Leidos Full time

    Description Leidos Security Enterprise Solutions is hiring a Services Solution Architect to join our team in Tewksbury, MA.In this role, you will help solve demanding challenges via technology, modernization, and transformation processes, and proven methods and solutions.  As part of a creative, forward-thinking team, you will help shape solutions to make...

  • Client Support Specialist

    4 days ago

    Tewksbury, Massachusetts, United States Molly Maid Full time

    Position Overview:As a vital member of our team at Molly Maid, the Customer Service Representative plays a crucial role in ensuring customer satisfaction and smooth operations.Key Responsibilities:Handle incoming calls with professionalism and courtesy.Coordinate scheduling for estimates and cleaning services.Engage in marketing initiatives to promote...

  • Client Support Specialist

    4 days ago

    Tewksbury, Massachusetts, United States Domino's Franchise Full time

    Job OverviewCompany OverviewAt Domino's Franchise, we value our team members, and our team members take pride in being part of a leading pizza delivery service. To maintain our status as the best in the industry, we require exceptional individuals who work collaboratively. Position SummaryWe are on the lookout for skilled customer service representatives who...

Customer Service Representative

2 months ago

Tewksbury, United States Pacer Staffing Full time

Job Title: Customer Service Representative II

Description:

  • Strong preference for SAP experience.
  • May convert to FT dependent on performance.
  • Phone skills required.
  • 2-part interview - virtual, then onsite.

The Role:

  • The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and pump price quotes, processing part and pump orders and assisting with warranty claim and invoice billing issues.

Core Responsibilities:

  • To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Perform Customer Service Support functions as the first point of contact with the customer.
  • Adhere to ISO9001 Customer Service Procedures and Work Instructions.
  • Maintain Quote Log and Production Order Log Tracking Database.
  • Utilize the ERP-LX (Order Entry) system.
  • Provide Part, Pump, Motor quotes to customers as required.
  • Assist with Warranty claim Processing.
  • Assist with Credit Memo / No Charge requirements.
  • Preparing the customer communication folder.
  • Perform Order Entry Processing and provide Order Status updates as required.
  • Process Change orders (address changes, schedule date, carrier changes).
  • Assist Sales teams with customer support activities.
  • Understand and perform Export Compliance tasks as required.
  • Interface with the customer to assist in resolving AR Collections Dispute Resolution issues.
  • Other duties as assigned by the Customer Service Manager.

Qualifications:

  • High School Diploma.
  • Prefer associate degree individuals or some level of college experience.
  • Strong financial/accounting skills required.
  • Problem solving skills and strong written and verbal communication skills required.
  • Must be knowledgeable in MS Office applications.
  • 1-3 years experience.