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Service Coordination Representative

2 months ago

Tewksbury, Massachusetts, United States Molly Maid Full time
Position Overview:
As a vital member of our team at Molly Maid, the Customer Service Representative plays a crucial role in ensuring client satisfaction.

Key Responsibilities:
  • Manage incoming calls with professionalism and courtesy.
  • Coordinate scheduling for estimates and cleaning services.
  • Engage in marketing initiatives to promote additional services and secure business opportunities.
  • Address customer inquiries, resolve complaints, and handle any service-related issues.
  • Perform various administrative tasks to support operational efficiency.

Join our team and contribute to our commitment to exceptional service