Client Services Representative

3 weeks ago


Bryan, United States URUS Group Full time

Job DescriptionAs a Client Services Representative, you will serve as an advocate for our client's needs and professionally represent Trans Ova Genetics. Consult our clients by providing sound advice and developing a service plan to best meet the needs of our client's operations. Partner with our external and internal clients to create an atmosphere of continual improvement.Key Responsibilities:AdvocateEffectively and timely communicate and respond to client requests/queriesUnderstand individual client goals / needs in order to recommend the best product and serviceWork with clients to find win/win solutions to issues that may ariseWork collaboratively across teamsConsultDevelop knowledge base and relationships with production teams Assist with the collection of accounts receivable, customer service agreements, and organization of cattle/embryo/semen movementsWork with clients to make the necessary production adjustments PartnerBuild relationships with external and internal clients that will facilitate an environment of trust, loyalty, and honest communicationSkills/Experience:Knowledge of livestock reproduction required; background and experience in the dairy or beef industry is preferredExcellent communication, organization, and time management skillsProficiency with a computer including Excel, Power Point and Word are requiredOccasional travel may be required (



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