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Client Support Specialist
2 months ago
We are looking for a courteous and enthusiastic individual to assist with client interactions and manage inquiries effectively.
Core Duties:
- Manage and route incoming phone calls
- Document detailed messages
- Welcome clients upon arrival
- Support customers with their questions
- Adhere to security protocols
- Provide general office assistance
- Perform additional responsibilities as needed
Perks:
- Attractive Compensation
- Comprehensive Training
- Standard Workweek
- Free Evenings
Essential Functions:
- Suggest supplementary products and services
- Deliver exceptional customer support
- Address product-related concerns
- Maintain accurate customer documentation
- Keep informed about products and services
Qualifications:
- Optimistic outlook
- Capability to handle multiple tasks
- Strong verbal communication skills
- Professional demeanor on the phone
- Required insurance certifications
- Timely responses to customer inquiries