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Client Support Specialist

2 months ago


Bryan, Texas, United States Farmers District 31 Full time
Customer Service Representative Position

We are looking for a courteous and enthusiastic individual to assist with client interactions and manage inquiries effectively.

Core Duties:

  • Manage and route incoming phone calls
  • Document detailed messages
  • Welcome clients upon arrival
  • Support customers with their questions
  • Adhere to security protocols
  • Provide general office assistance
  • Perform additional responsibilities as needed

Perks:

  • Attractive Compensation
  • Comprehensive Training
  • Standard Workweek
  • Free Evenings

Essential Functions:

  • Suggest supplementary products and services
  • Deliver exceptional customer support
  • Address product-related concerns
  • Maintain accurate customer documentation
  • Keep informed about products and services

Qualifications:

  • Optimistic outlook
  • Capability to handle multiple tasks
  • Strong verbal communication skills
  • Professional demeanor on the phone
  • Required insurance certifications
  • Timely responses to customer inquiries