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Client Support Specialist

2 months ago


Bryan, Texas, United States Farmers District 31 Full time
Customer Service Representative Position

We are looking for a cheerful and approachable person to assist with visitor interactions and manage phone communications.

Primary Duties:

  • Manage and route incoming phone calls
  • Document messages accurately
  • Welcome guests
  • Support clients with their questions
  • Adhere to security protocols
  • Provide general office assistance
  • Perform additional tasks as needed

Perks:

  • Attractive Salary Package
  • Comprehensive Training
  • Standard Monday to Friday Work Hours
  • Evenings Free

Essential Duties:

  • Suggest supplementary products and services
  • Deliver exceptional customer support
  • Address product-related concerns
  • Keep customer records up to date
  • Stay informed about offerings and services

Qualifications:

  • Positive demeanor
  • Capability to handle multiple tasks
  • Strong communication abilities
  • Professional telephone etiquette
  • Required insurance certifications
  • Timely response to customer inquiries