Senior Conference Center

1 month ago

Washington, United States International Executive Service Corps Full time

Senior Conference Center & Events Coordinator Location: Washington, D.C. ID: 9645 At MoFo, we couldn’t write our own success story without yours. Ready to write your story? Join MoFo as a SENIOR CONFERENCE CENTER & EVENTS COORDINATOR on our Office Operations team The Senior Conference Center & Events Coordinator leads the Conference Center operations in our D.C. office and plans and oversees all aspects of D.C. and some firmwide events Responsibilities: Lead planning and coordination of all services related to office meetings and events in the Conference Center, including social functions, department meetings, and clients’ use of space. Conduct daily standup meeting with conference team to assign tasks, review the day’s schedule, VIPs, and deliver short training as necessary. Monitor daily operations in the Conference Center to ensure that all processes and procedures are effectively coordinated, including meeting room sets and catering displays. Provide responsive, knowledgeable, and astute reservations service, demonstrating knowledge of special needs, established preferences, ability to manage changes, appropriate placement of meetings, etc. Promote client service throughout the department; ensure that client service standards are set and achieved by the team. Collaborate with the outsourced vendor’s Site Manager to ensure that coaching and mentoring are provided to outsourced staff. Assist with coordinating events for the office, and creating memorable, positive experiences. Establish and maintain excellent relationships across all offices, internal departments, and third-party vendors. Develop timelines for office events and meetings to ensure that deadlines are met, details are coordinated, and participants are informed. Provide backup reception support as needed in the office. Coordinate with IT Support to provide knowledgeable first-level assistance on Conference Center technology. Regularly inspect Conference Center areas to ensure that the Center presents a consistently professional image. About You: Two- or four-year college degree preferred. Four to six years of experience in a similar position in a client service-focused industry. Experience in the hospitality industry required. Strong proficiency with Microsoft Office programs, including Word, Outlook, Excel, and PowerPoint. Expertise in online database and intranet research. Strong client service ethic and a proven record in delivering exemplary client satisfaction. Strong sense of accountability and ownership over projects and responsibilities. Strong organizational skills needed to coordinate details associated with frequent simultaneous events. Excellent communication skills and the ability to build effective internal and external client relationships. Ability to build a motivated and engaged team. Ability to lift up to 30 pounds. About MoFo: At MoFo, we collaborate as one firm, across borders, practice areas, and business functions and value fresh ideas and innovation over conformity and competition. MoFo offers a comprehensive benefits package starting on your first day. A variety of options for medical, dental, vision, life and disability coverage. Industry-leading parental leave and family benefits. Global wellness program, including free access to Talkspace and Calm apps. Annual community service day to make an impact on your community. Education reimbursement annually. Dedicated Talent Development team. Competitive annual profit-sharing contribution. #J-18808-Ljbffr

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