Client Relations and Conference Coordination Specialist

2 weeks ago


Washington, United States kay search group Full time
Position: Client Relations and Conference Coordination Specialist (Global Law Firm)
Location: Washington, D.C.
Compensation Package: Competitive salary up to $75K, Paid Overtime, Comprehensive Benefits, Tuition Reimbursement, Performance Bonus, 401K+, etc.

Key Responsibilities:
  • Manage the reservation of conference rooms and facilities, ensuring all related services are coordinated effectively (including catering, logistics, signage, materials, security, floor plans, and administrative support).
  • Welcome clients and guests; handle incoming calls; relay messages accurately and in a timely manner.
  • Efficiently manage multiple phone calls and emails regarding new bookings and modifications.
  • Oversee calendars and organize appointments, meetings, and conference calls.
  • Serve as a liaison with building management, Office Services, Records, Accounting, and IT departments.
  • Assist in directing clients to training/breakout rooms, pantry areas, the Conference Center, Business Center, Cafeteria, phone booths, and local accommodations.
  • Address client inquiries regarding conference space, setup, and Conference Center features.
Qualifications:
  • A minimum of 6 months of prior experience in reception or conference services within a law firm or hospitality setting is essential.
  • Ability to communicate effectively with all levels of staff across various offices and manage multiple tasks simultaneously.
  • Demonstrated exceptional customer service skills, professional telephone etiquette, and strong verbal and written communication abilities.


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