Enrollment Specialist

1 month ago

Birmingham, United States Christ Health Center Full time
Christ Health Center is seeking an Enrollment Specialist who will embrace our mission and bring life to the patients and the communities we serve. The Enrollment Specialist will assist with the enrollment of eligible patients and residents of the service area into affordable health insurance coverage through the Health Care Marketplaces, Medicaid, and All-Kids insurance programs.

Major Duties & Responsibilities

Under the supervision of the Chief Culture Officer the Enrollment Specialist will:
  • Identify local organizations with whom to coordinate enrollment activities and work closely with them to reach the greatest number of eligible individuals.
  • Review schedules daily to target patients that may qualify for health insurance
  • Communicates with Front Office staff to assist patients with insurance enrollment and community resources.
  • Enroll and/or assist existing patients and service area residents to navigate the Health Care Marketplace and enroll in health insurance plans offered thereunder or in Medicaid or All-Kids programs, if eligible.
  • Work with the Alabama Primary Care Association to access materials and guidance in state and federal training requirements. Maintain all required training/credentialing in order to perform the job duties.
  • Meet with local neighborhood associations and other community organizations to relay information regarding available insurance options and resources available to eligible service area residents.
  • Attends and participates in in-service education for staff, quality assurance program, and risk-management programs.
  • Each employee of Christ Health Center is vital to providing overall quality care to our patients and may be included in the patient care team and daily?huddle when deemed necessary by the Core Care Team.
Requirements

Education and Experience
  • Requires a high school diploma or GED.
Required Skills/abilities:
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software.
  • Superior interpersonal skills and ability to work extremely well as part of a team.
  • Ability to organize, track, and report data in Microsoft Excel, excellent general computer skills
Physical/Mental Demands
  • Work requires the ability to lift objects weighing up to 20 pounds
  • Work requires ability to carry objects weighing up to 20 pounds.
  • Work requires ability to sit +/- 90% of the time.
  • Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others.
  • Work requires proofreading and checking documents for accuracy.
  • Work requires ability to use a keyboard and visualize a computer monitor to enter and transform words or data. Specific vision abilities required include close vision and the ability to adjust focus
  • OSHA personal exposure risk category II
  • Airborne personal exposure risk category. Universal precautions will be adhered to at all times.
Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports; Ability to effectively present information in one-on-one and small group situations to patients, visitors, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent.

Reasoning Ability

The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others.

Cultural Expectations
  • Understands Christ Health Center Mission Statement and Values
  • Consistently displays Christ Health Center's Mission on a daily basis
  • Treats patients, visitors and co-workers with love and respect

Attendance Standards

Punctual and dependent for assigned/confirmed shifts.

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