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Patient services representative

2 months ago


Louisville, United States Randstad Full time

Does the idea of an open, challenging and collaborative environment put a smile on your face? A major healthcare company is looking for patient enrollment representatives to join the Customer Care team. Located in the East End of Louisville. Pay is $17/hour. The position will be 100% in office. Qualifications: - Must have at least 1 year of call center experience - Ideal experience in healthcare or insurance - Computer literate - High School Diploma or GED salary: $16.99 - $17 per hourshift: Firstwork hours: 9 AM - 6:30 PMeducation: High SchoolResponsibilities Review and process patients' enrollment forms Assist patients on the phone with program enrollment Notify patients and healthcare providers of approvals, denials, and next steps needed for the enrollment process Schedule treatments Support inbound and outbound phone lines Communicate daily with patient/authorized representative on eligibility Contact patient/authorized representative to determine supplementary information needed to enroll into the programSkillsPatient SupportCall Center SupportHealth Insurance PoliciesCompliance RequirementsFollow-upActive ListeningTelephone EtiquetteEmpathyAdapting to ChangeBasic Computer SkillsQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.