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Patient Service Representative

2 months ago

Louisville Kentucky, United States Norton Healthcare Full time

Job Summary:

The Patient Service Representative will provide exceptional customer service to patients and their families by greeting and interviewing them to obtain necessary information and signatures for treatment. This role requires strong communication and interpersonal skills to ensure a positive experience for all patients.

Key Responsibilities:

  • Prepare and distribute patient informational materials while maintaining HIPAA guidelines.
  • Direct and/or escort patients to the appropriate department or floor.
  • Provide comprehensive on-the-job training to new team members.

Requirements:

  • No prior experience required.
  • High School Diploma or equivalent required.
  • Desirable: One year of experience in a healthcare setting.

Working at Norton Healthcare:

Norton Healthcare is a leading healthcare provider in the region, committed to delivering high-quality patient care and exceptional service. As a Patient Service Representative, you will be part of a dynamic team that values teamwork, compassion, and excellence.