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Service Coordinator
2 months ago
- Coordinate, prioritize, and schedule installations.
- Use Telemar system to schedule installation appointments.
- Confirm all installation appointments daily.
- Use IBT to track all scheduled installations.
- Use O2C portal to manage customer contracts and associated paperwork.
- Write up phone sales
- Other duties as assigned, which may include but not limited to:
- Act as payroll Liaison/Enter time tickets into OTM
- Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filling, backup when lead admin is out.
- Handle incoming customer/associate relations calls
- Process accounts payable invoices
- Process receivables
Education:
- High School Diploma or equivalent
Experience:
- One or two years of experience.
Skills:
- Ability to handle multiple tasks
- Strong communications and customer service skills.
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