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Human Resources Specialist

2 months ago

Neenah, United States Jewelers Mutual Group Full time
Summary

Responsible for leading, coordinating and maintaining a variety of HR initiatives through providing excellent customer service in the delivery of HR services. The primary focus of this role will be to deliver and support benefits and HRIS.

The HR Specialist will partner with Benefits, Human Resources Business Partners, Talent Acquisition and Payroll teams and their customers. This role will be pivotal in ensuring our employees are supported with their benefits packages, thereby enhancing their overall job satisfaction and well-being. This role assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities.

WHY Jewelers Mutual:

We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy We continue to raise the tide of the jewelry industry we've served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve.

With a generous benefits package, office locations throughout the United States, and a mantra of "making your mark today", consider evolving your career and shining bright with Jewelers Mutual Group

Essential Duties and Responsibilities include, but are not limited to, the following:

  • Assist in administering all aspects of employee benefits programs, including health insurance, retirement plans, wellbeing programs, and other related benefits.
  • Serve as the primary point of contact for employees regarding benefits inquiries, clarifications, and issue resolutions.
  • Ensure compliance with all federal, state, and local regulations related to benefits programs, including but not limited to ERISA, ACA, and FMLA.
  • Coordinate open enrollment activities, including communication strategies, enrollment meetings, and employee training sessions.
  • Collaborate, with the direction of the Sr Benefits Analyst, with external benefits vendors, brokers, and consultants to negotiate competitive rates and optimize benefits offerings.
  • Conduct regular audits and reviews of benefits programs to ensure accuracy, cost-effectiveness, and alignment with organizational goals.
  • Analyze benefits data, trends, and utilization to recommend enhancements or changes to current programs.
  • Assist with the development and implementation of policies and procedures related to benefits administration.
  • Ensure HR compliance including labor law posters.
  • Stay informed about industry trends and best practices in benefits administration to recommend innovative solutions and improvements.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HRIS Operations
  • Coordinate with the HR team to deliver the best experience through the HR system, including performance management, open enrollment, employee engagement surveys, annual merit increases, onboarding, offboarding and more.
  • Assists with system administration for the HR system, including ensuring appropriate security maintenance of HRIS data and assigning the appropriate access levels to all users.
  • Communicating effectively with HR, IT, and other internal partners, including payroll and accounting.
  • Provide support for employee issues as it relates to HR systems, including researching and resolving problems, unexpected results, or process flaws.
  • Benefits backup for interface files, audit reports, and claims.
  • Develop and maintain documentation around HR system administration, including checklists and procedures.
Measurement and Reporting
  • Provide analysis and support to team members leading Compensation, Benefits, and Employee Relations.
  • Write, maintain, and support a variety of reports or queries using appropriate reporting tools. Assist in the development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
  • Provide the organization with HR data to make business decisions.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications
  • Bachelor's degree in Human Resources or a related field required
  • 0 - 2 years of related experience,
  • Strong curiosity to learn new skills and systems
  • Strong customer service skills with urgency to resolve issues
  • Experience in UKG Pro is preferred, but not required.
  • Experience with the benefits function and lifecycle is preferred, but not required.
  • Must have intermediate to advanced Excel skills.
  • Experience with HR analytics and desire to measure HR metrics and analyze results in a way that can impact business performance
Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.