Credit And Collections Specialist

4 weeks ago

Neenah, United States Aston Carter Full time

Job TitleCredit and Collections Specialist

Job Description

The Credit & Collections Specialist will ensure the Accounts Receivable file is managed according to company principles and Credit Department Policies and Procedures. Coordinate with Manager ensuring assigned receivable file is properly managed. This position reports directly to the AR/AP Manager who will provide direction and support for the routine, day-to-day department operations, including but not limited to, collection calls, accepting credit card payments, Lien Navigator filings, and customer reviews.

Day-to-day Duties:

+ Analyze current credit data, financial statements (if available), and market requirements as defined by sales and determine the degree of risk involved in extending credit to new and existing clients and resolve all customer questions and/or issues within twenty-four hours of customer inquiry.

+ Work closely with Sales and Customer Service to assure customer accounts are properly managed and risk is identified.

+ Manage Credit Card transactions when required.

+ Perform collection activities on open accounts to assure customer contact within twenty (20) days of invoice due date.

+ Manage all job accounting activity on specifically defined customer accounts.

+ Provide innovative means to reduce DSO and increase sales.

+ Initiate and develop positive relationships with customers, sales, customer service, and yards.

+ Perform routine collection work on assigned open construction accounts.

+ Coordinate with Manager relative to all lien and bond activity on assigned customer accounts to assure the company is adequately protected from potential loss.

+ Review orders to approve credit to customers. This includes but is not limited to:

+ DNB (Dun & Bradstreet) reports

+ Trade and bank references

+ Review of past history

+ Customer website

+ When open account terms are not justified, suggest alternative means to close the sale and coordinate with the Manager, such as:

+ Progress Payments

+ Cash in advance

+ Bank Guarantee

+ Manage customer inquiries and problem resolution on pricing, delivery, shipments, and tax questions. If support outside the Credit Department is required, submit the inquiry to the billing or sales departments and follow up on resolution in a timely fashion.

+ Recommend third-party collection action after internal collection efforts are exhausted including working with collection agencies and attorneys.

+ Approve credit card transactions when requested.

+ Maintain electronic credit files.

Skills and Qualifications Required

+ 2+ years of credit and collections experience

+ Understanding of AR and Financial Statements

+ ERP experience (SAP preferred)

+ Excellent communication skills, both verbal and written

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

  • Member Services Specialist

    5 days ago

    Neenah, Wisconsin, United States Simplicity Credit Union Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Specialist to join our team at Simplicity Credit Union. As an Account Specialist, you will be responsible for providing exceptional service to our members by resolving problems, enhancing the member relationship, and answering questions related to our products and services.Key...

  • Client Support Specialist

    1 week ago

    Neenah, Wisconsin, United States Community First Credit Union Full time

    Position OverviewAt Community First Credit Union, we strive to provide exceptional service to our members. As a Member Contact Service Specialist, you will play a vital role in ensuring our members receive the support they need.Key ResponsibilitiesEngage with members to understand their needs and provide tailored solutions.Assist in resolving inquiries and...

  • Customer Engagement Specialist

    1 week ago

    Neenah, Wisconsin, United States Community First Credit Union Full time

    Position OverviewAt Community First Credit Union, we strive to provide exceptional service to our members. As a Member Contact Service Specialist, you will play a crucial role in ensuring that our members receive the support they need.Key ResponsibilitiesAssist members with inquiries and provide information about our services.Resolve member issues with...

  • Member Contact Service Specialist

    2 months ago

    Neenah, United States Community First Credit Union Full time

    We believe personal service matters. As our Member Contact Service Specialist, your excellent communication skills, love of face-paced environments, and service mindset will enhance all you do. Your work will embody Community First's "find a way" promise by answering questions, processing transactions, providing education, and resolving issues. If you crave...

  • Member Contact Service Specialist

    2 weeks ago

    Neenah, United States Community First Credit Union Full time

    We believe personal service matters. As our Member Contact Service Specialist, your excellent communication skills, love of face-paced environments, and service mindset will enhance all you do. Your work will embody Community First's "find a way" promise by answering questions, processing transactions, providing education, and resolving issues. If you crave...

  • Member Contact Service Specialist

    2 months ago

    Neenah, United States Community First Credit Union Full time

    We believe personal service matters. As our Member Contact Service Specialist, your excellent communication skills, love of face-paced environments, and service mindset will enhance all you do. Your work will embody Community First's "find a way" promise by answering questions, processing transactions, providing education, and resolving issues. If you crave...

  • Accounts Receivable and Risk Management Specialist

    2 weeks ago

    Neenah, Wisconsin, United States Aston Carter Full time

    Job Title: Accounts Receivable and Risk Management SpecialistJob Overview:The Accounts Receivable and Risk Management Specialist is responsible for overseeing the management of the Accounts Receivable portfolio in alignment with organizational standards and departmental policies. This role collaborates closely with the Manager to ensure that the assigned...

  • Mortgage Closing Specialist

    2 weeks ago

    Neenah, Wisconsin, United States Community First Credit Union Full time

    As a key player in the mortgage process, the Mortgage Closing Specialist serves as the primary contact between our members, the loan originator, and the title company, ensuring a seamless and high-quality experience throughout the mortgage closing journey. At Community First Credit Union, we pride ourselves on delivering exceptional service and support to...

  • Mortgage Processing Specialist

    2 weeks ago

    Neenah, Wisconsin, United States Community First Credit Union Full time

    Position Overview:As a Mortgage Processing Specialist at Community First Credit Union, you will be instrumental in facilitating our members' aspirations of homeownership. You will serve as the vital link between our members and the loan originators, ensuring a seamless mortgage experience. Your role will involve meticulous coordination and processing of...

  • Member Service Representative

    22 hours ago

    Neenah, Wisconsin, United States Community First Credit Union Full time

    About the RoleWe're seeking a highly skilled and customer-focused Member Contact Service Specialist to join our team at Community First Credit Union. As a key member of our service team, you will be responsible for providing exceptional service to our internal and external members, ensuring their needs are met and exceeded.Key ResponsibilitiesMember Service:...

  • Operations Specialist

    3 weeks ago

    Neenah, United States Community First Credit Union Full time

    Description We believe that supporting our member’s needs requires dedication and diligence. As our Operations Specialist, you'll find purpose in this position as you ensure our deposit products and payments are correct, timely and efficient. In this role, your primary responsibilities will be electronic payments processing, quality assurance, member...

  • Member Services Representative

    2 weeks ago

    Neenah, Wisconsin, United States Community First Credit Union Full time

    About the RoleAt Community First Credit Union, we understand that exceptional service is key. As a Member Contact Service Specialist, you will leverage your outstanding communication abilities and passion for customer service in a dynamic environment.Your ResponsibilitiesIn this role, you will:Deliver outstanding service over the phone to both internal and...

  • Loan Closing Coordinator

    2 weeks ago

    Neenah, Wisconsin, United States Community First Credit Union Full time

    As a vital member of our team, the Mortgage Closing Specialist plays a crucial role in managing a substantial volume of mortgage transactions. Acting as the primary point of contact between our valued members, the loan originator, and the title company, you will ensure a seamless and exceptional experience throughout the mortgage closing journey. At...

  • Mortgage Processing Specialist

    2 weeks ago

    Neenah, Wisconsin, United States Community First Credit Union Full time

    Position Overview:As a Mortgage Processing Specialist, you will be instrumental in helping our members achieve their homeownership aspirations. In this role, you will provide outstanding service as the key point of contact between our members and the loan originators. Your daily responsibilities will involve the meticulous coordination and management of...

  • Mortgage Processing Specialist

    2 weeks ago

    Neenah, Wisconsin, United States Community First Credit Union Full time

    Position Overview:As a Mortgage Processing Specialist, you will be instrumental in helping our members achieve their homeownership aspirations. Your role will involve providing outstanding service as the key point of contact between our members and the loan originators. You will manage the intricate details of mortgage loan files, ensuring a seamless and...

  • Loan Processing Associate

    1 week ago

    Neenah, Wisconsin, United States Community First Credit Union Full time

    Position Overview:As a key member of our team, the Consumer Loan Processor will:Deliver exceptional service to both external and internal members.Ensure precision in preparing secured loan documentation for telephonic loan closings.Oversee the digital loan closing pipeline, conducting quality assurance and disbursing funds upon receipt of electronically...

  • Consumer Finance Coordinator

    1 week ago

    Neenah, Wisconsin, United States Community First Credit Union Full time

    Position Overview:As a vital member of our team, the Consumer Loan Processor will:Deliver exceptional service to both external and internal members.Ensure precision and prepare secured loan documentation for Lender by Phone loan closings.Oversee the digital loan closing pipeline, conduct quality control, and disburse loan funds upon receipt of electronically...

  • Consumer Loan Processor

    1 month ago

    Neenah, United States Community First Credit Union Full time

    As our Consumer Loan Processor, you will: Provide outstanding, quality service to external and internal members Ensure accuracy and prepare secured loan documents for Lender by Phone loan closings Monitor the digital loan closings pipeline, perform quality control, and disburse loan funds upon receipt of electronically signed documents Handle lender...

  • Cart and Cleaning Specialist

    2 weeks ago

    Neenah, Wisconsin, United States Walmart Full time

    Position OverviewAs a Cart and Cleaning Specialist at Walmart, your responsibilities will include:Creating a positive experience for customers by ensuring a clean and welcoming environment.Collecting shopping carts from designated areas.Utilizing equipment to transport carts from the parking area to the store.Maintaining cleanliness in restrooms, sales...

  • Safety and Environmental Specialist

    5 days ago

    Neenah, Wisconsin, United States Mativ Full time

    About the RoleMativ is seeking a highly motivated and detail-oriented Safety and Environmental Specialist to join our team for a summer internship. As a key member of our corporate environmental, health, and safety leadership team, you will have the opportunity to contribute to the development and implementation of strategic initiatives that promote a...