Lead Server | Marcus Whitman Hotel

2 weeks ago

Washington, United States Columbia Hospitality Full time

Marcus Whitman Hotel and Conference Center, Walla Walla, Washington, United States of America Job Description Posted Tuesday, June 4, 2024 at 7:00 AM Lead Server | Marcus Whitman Hotel Fast Paced. Dish deliverer. Bring beautiful spaces to life and watch your attention to detail delight guests. You are responsible for creating unmatched experiences by taking orders and serving food and beverages at the correct temperature while ensuring attractive and consistent presentation. You are vital to creating a successful dining experience for each guest. Let’s start off with the most important part - what’s in it for you: The Perks *Eligibility of perks is dependent upon job status Hourly Pay Range: $18 - $20 Get Paid Daily (Make any day payday) Paid Time off & Holiday Pay (Because Balance Matters) Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution Values Based Culture (#OMGLIFE) Culture Add (Creating Space for Fresh Perspectives) Referral Bonus (Get Paid to Recruit) Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel) Employee Assistance Program Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) Task Force Work Opportunities (Grow your career in idyllic locations across the globe) Online Learning Platform to Help You Grow Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more) What you’ll do: The Brass Tacks Contribute to managing day-to-day operations of the property restaurant outlets, in partnership with the Restaurant General Manager and Assistant Restaurant General Manager. Oversee host function for restaurant outlets including the Resy system, daily management of reservations and related scheduling. Open and/or close the restaurant outlets, performing and/or overseeing all related open or close tasks and responsibilities. Work with the Restaurant Managers to manage menus and guest check presenters. Contribute to setting and maintaining a guest service excellence for front of house staff. Promote development of passion and expertise for all things food, wine, and guest experience. Support delivery of proper service etiquette for the service team, working alongside to exhibit and actively coach team members to deliver an exceptional guest experience. Invest to enhance server culinary competence and table-side sales skills and confidence. Support coverage needs of the restaurant service while being responsibly frugal with labor during seasonal or weekday lulls. Manage assigned aspects of the floor, creating an efficient flow both front and back of house. Work in tandem with hotel management team to set and achieve financial targets. The Nitty Gritty Willingness to work hours and day parts required to operate restaurant outlets. Ability to read, write and speak English fluently to analyze, interpret, and enforce regulations. Ability to effectively present information and respond to questions from senior management, clients, customers, and the public. Must be flexible and able to perform multiple tasks and work in a fast-paced, sometimes stressful environment. Capacity to create and contribute to a team environment within and across departments. Computer literacy in Microsoft Office products, POS, and reservation systems. Strong management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results. People management skills including coaching, motivating, and relationship-building. Working knowledge of dining and beverage service procedures. Working knowledge of applicable liquor laws and regulations. Necessary State Food Handler’s License(s) and Liquor Serving Permit(s). Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. Where you’ll work: The Historic Frontrunner in Walla Walla Hotels. Whether you’re heading to an important meeting in our high-tech conference facilities or playing weekend warrior in the surrounding mountain-and-valley paradise, The Marcus Whitman Hotel is your Walla Walla destination hotel for business proficiency and stunning natural beauty—with generous amounts of historic style, comfort and friendliness to boot. The Fine Print Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members. #J-18808-Ljbffr

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