Clinical Nurse Specialist

2 weeks ago

Washington, Washington, D.C., United States Whitman-Walker Health Full time
Clinical Nurse Specialist

About Whitman-Walker Health


Whitman-Walker envisions a society where all individuals are recognized for their unique identities, treated with dignity and respect, and provided equal access to health and well-being.

Through comprehensive care, advocacy, research, and education, we empower everyone to lead healthy lives, love freely, and attain equality and inclusion.

For over five decades, we have been dedicated to addressing the needs of our communities through the unwavering commitment of our diverse teams.

Position Overview


The Clinical Nurse Specialist collaborates within a multidisciplinary team to deliver primary and specialized care to patients facing various chronic health conditions.

This role involves managing treatment adherence challenges and unstable health statuses related to chronic disease management, focusing on medical compliance, self-management, health promotion, and harm reduction strategies.

The nurse will develop comprehensive care plans, connect patients with essential internal and external resources (such as mental health services, substance abuse support, and specialist referrals), and monitor medical progress in alignment with premier quality care standards.


Key Responsibilities:

  • Uphold Whitman-Walker's mission, cultural norms, and core values of dignity, respect, affirmation, and humility.
  • Maintain a respectful, non-judgmental, and compassionate demeanor with patients, clients, and colleagues.
  • Exhibit exceptional customer service by identifying and surpassing client expectations.
  • Comply with Whitman-Walker policies and procedures, particularly regarding HIPAA regulations.
  • Ensure data integrity through careful use of relevant tools and a systematic approach to checks and balances.
  • Demonstrate organizational skills necessary for multitasking, meeting deadlines, and adjusting priorities as needed.
  • Engage in organizational quality and performance improvement initiatives.

Role-Specific Responsibilities:

  • Possess knowledge of HIV/AIDS-related conditions and substance abuse, including current treatment and adherence strategies, as well as risk reduction intervention techniques.
  • Understand chronic health issues such as diabetes, hypertension, and heart disease, with an awareness of the needs of individuals and families throughout the primary care continuum.
  • Assess patients' needs concerning treatment education, risk reduction, or preventive measures.
  • Exhibit strong communication skills, effectively collaborating within a multidisciplinary team to provide patient care.
  • Conduct sensitive and empathetic interviews that honor the dignity and diversity of patients.
  • Prepare accurate, concise, and comprehensive documentation.
  • Maintain patient records and information in a precise, timely, and confidential manner.

Budget and Management Responsibilities:

None

Essential Knowledge, Skills, and Abilities:

  • Ability to work independently with minimal oversight.
  • Effective time management skills to achieve strategic objectives.
  • Understanding of principles and processes for delivering excellent customer service.
  • Familiarity with all applicable Whitman-Walker policies and procedures.
  • Strong oral and written communication abilities.
  • Knowledge of healthcare information systems, with adaptability to new electronic medical records and population health platforms.
  • Analytical skills for preparing accurate and concise reports.
  • Ability to maintain records and information in an accurate, timely, and confidential manner.
  • Flexibility to adapt to changes in service delivery models and re-prioritize tasks as necessary.
  • Willingness to work various shifts, including evenings and weekends as required.
  • Commitment to health equity.

Preferred Qualifications:

  • Fluency in medical terminology.
  • Familiarity with eCW EMR (preferred but not required).

Education and Experience:

  • Bachelor of Science in Nursing or equivalent work experience required.
  • Master of Science in Nursing or Public Health preferred.
  • 1-3 years of experience post RN licensure preferred.
  • Active Registered Nurse licensure in the District of Columbia.
  • Experience working with a diverse workforce preferred.
  • Ability to collaborate effectively with diverse groups required.
  • 1 year of experience with individuals living with HIV or related care preferred.

Working Conditions:
Standard office environment. Flexibility to work evenings, weekends, and remotely as needed.

Physical Demands:
  • Lifting: Up to 20 lbs. infrequently.
  • Movement: Prolonged standing and sitting.
  • Visual: Extended periods on a computer.
  • Concentration: High focus required for data entry and telephone communication.
  • Communication: Competency in both written and verbal communication.
The above job description outlines the general duties and expectations for this position. It is not intended to be an exhaustive list of all responsibilities required. As the nature of our business evolves, so too may the duties and responsibilities of this role. Additional tasks may be assigned as necessary.


Whitman-Walker is an equal opportunity employer and does not discriminate against applicants or employees based on race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, veteran status, or gender identity.

For accommodations in the application process, please contact Human Resources.

The organization's operational hours range from 7 am to 8 pm, Monday through Friday.

Full-time roles typically require between 37.5 and 40 hours of work per week, depending on the position.

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