Current jobs related to Public Benefits Navigator - Washington, Washington, D.C. - Whitman-Walker Health

  • Public Benefits Law Intern

    3 weeks ago

    Washington, Washington, D.C., United States Legal Aid Society Of DC Full time

    Job Title: Public Benefits Law InternLegal Aid Society of DC is seeking a highly motivated and detail-oriented Public Benefits Law Intern to join our team. As a Public Benefits Law Intern, you will have the opportunity to work with a dynamic team of attorneys and public benefits specialists to provide legal assistance to individuals and families in...

  • Public Benefits Law Intern

    1 week ago

    Washington, Washington, D.C., United States Legal Aid Society Of DC Full time

    Job Opportunity: Public Benefits Law InternLegal Aid Society of DC is seeking a highly motivated and detail-oriented intern to join our Public Benefits Unit. As a Public Benefits Law Intern, you will have the opportunity to work with a team of experienced attorneys and public benefits specialists to provide legal assistance to individuals and families in...

  • Public Benefits Law Intern

    6 days ago

    Washington, Washington, D.C., United States Legal Aid Society Of DC Full time

    Job DescriptionLegal Aid Society of DC is seeking a highly motivated and detail-oriented individual to join our Public Benefits Law Unit as a Summer Intern. The intern will have the opportunity to work with a team of experienced attorneys and public benefits specialists to provide legal assistance to low-income individuals and...

  • Public Benefits Law Unit Intern

    4 weeks ago

    Washington, Washington, D.C., United States Legal Aid Society Of DC Full time

    Job DescriptionLegal Aid Society of DC is seeking a highly motivated and detail-oriented individual to join our Public Benefits Law Unit as an intern. The intern will provide support to our attorneys and public benefits specialists in helping families and individuals overcome legal barriers to accessing essential safety net...

  • Public Benefits Law Unit Intern

    3 weeks ago

    Washington, Washington, D.C., United States Legal Aid Society Of DC Full time

    Job DescriptionLegal Aid Society of DC is seeking a highly motivated and detail-oriented individual to join our Public Benefits Law Unit as an intern. The intern will provide support to our attorneys and public benefits specialists in helping families and individuals overcome legal barriers to accessing essential safety net...

  • Transgender Care Navigator

    1 week ago

    Washington, Washington, D.C., United States Whitman-Walker Health Full time

    Job Title: Transgender Care NavigatorWhitman-Walker Health is seeking a compassionate and dedicated Transgender Care Navigator to join our team. As a key member of our healthcare team, you will provide specialized support to transgender and gender-expansive medical patients to promote engagement in healthcare and facilitate referrals to specialty care for...

  • Public Relations Coordinator

    3 days ago

    Washington, Washington, D.C., United States Octane Public Relations and Advertising Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Public Relations Coordinator to provide support across project teams. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work independently in a fast-paced office environment.Key ResponsibilitiesAssist in media tracking and list building,...

  • Healthcare Navigator

    1 month ago

    Washington, Washington, D.C., United States Unity Health Care. Full time

    Job DescriptionUnity Health Care seeks a skilled Care Coordinator to join our interprofessional care management team. As a key member of our team, you will play a vital role in navigating and coordinating services for vulnerable patients living with complex health needs.The ideal candidate will possess excellent communication and interpersonal skills, with...

  • Public Finance Analyst

    4 weeks ago

    Washington, Washington, D.C., United States Arnold Ventures Full time

    Job Title: Public Finance AnalystArnold Ventures is seeking a highly skilled Public Finance Analyst to join our team in Washington, DC. As a Public Finance Analyst, you will play a critical role in advancing tax and budget policies that promote fiscal stability for governments and economic opportunity, mobility, and security for all.Key...

  • Peer Navigation Supervisor

    1 week ago

    Washington, Washington, D.C., United States Mayor's Office of Talent and Appointments (MOTA) Full time

    Job SummaryThis is a leadership position within the Mayor's Office on Returning Citizen Affairs (MORCA) that oversees the Peer Navigator program. The Peer Navigation Supervisor is responsible for providing supervision, mentorship, and leadership to the Peer Navigator team, ensuring their professional growth and development.Key ResponsibilitiesSupervise and...

  • Cancer Navigation Specialist

    3 days ago

    Washington, Washington, D.C., United States DCPCA Full time

    Job SummaryWe are seeking a highly skilled Cancer Navigation Specialist to join our team at DCPCA. The successful candidate will have a strong background in healthcare operations, with experience in cancer navigation and patient support. This role will involve supervising a team of navigators, providing training and technical assistance, and collaborating...

  • Nurse Navigator

    3 weeks ago

    Washington, Washington, D.C., United States Community of HOPE Full time

    Job Title: Nurse NavigatorCommunity of Hope is seeking a skilled Nurse Navigator to join our team. As a Nurse Navigator, you will play a critical role in ensuring that patients receive comprehensive coordination of care, including transition of care planning, patient education, and social service referrals and linkages, in a timely and culturally appropriate...

  • Public Policy Research Analyst

    3 days ago

    Washington, Washington, D.C., United States Gravity Research Full time

    Public Policy Research InternGravity Research is seeking a highly motivated and detail-oriented Public Policy Research Intern to contribute to our team.We are looking for a talented individual with a strong analytical mindset and excellent research skills to help us navigate complex societal issues.The ideal candidate will have a solid understanding of the...

  • Public Policy Research Assistant

    3 weeks ago

    Washington, Washington, D.C., United States Gravity Research Full time

    Public Policy Research Internship OpportunityGravity Research is seeking a highly motivated and detail-oriented Public Policy Research Intern to join our team. As a Public Policy Research Intern, you will contribute to the development of our Societal and Reputational Intelligence Service, which helps Fortune 500 companies navigate complex societal issues.Key...

  • Public Policy Research Assistant

    3 weeks ago

    Washington, Washington, D.C., United States Gravity Research Full time

    Public Policy Research Internship OpportunityGravity Research is seeking a highly motivated and detail-oriented Public Policy Research Intern to join our team. As a Public Policy Research Intern, you will contribute to the development of our Societal and Reputational Intelligence Service, which helps Fortune 500 companies navigate complex societal issues.Key...

  • Cancer Navigation Specialist

    1 month ago

    Washington, Washington, D.C., United States DCPCA Full time

    Job DescriptionDCPCA is seeking a highly skilled Cancer Navigation Specialist to join our innovative and growing department. This role will play a critical part in improving clinical and patient outcomes through the implementation of evidence-based services.Key ResponsibilitiesSupervise a team of patient navigators and provide training, technical assistance,...

  • Nurse Navigator Position

    3 weeks ago

    Washington, Washington, D.C., United States Community of Hope Full time

    Job Title: Nurse NavigatorWe are seeking a skilled and compassionate Nurse Navigator to join our team at Community of Hope. As a Nurse Navigator, you will play a critical role in ensuring that patients receive comprehensive coordination of care, including transition of care planning, patient education, and social service referrals and linkages.About the...

  • Georgetown University Navigator Trainee

    2 days ago

    Washington, Washington, D.C., United States Georgetown University Full time

    Georgetown University Medical Center seeks a highly motivated individual to serve as a Navigator Trainee in our patient navigation efforts at the Ralph Lauren Center.The Navigator Trainee will primarily assist patients through the healthcare system by guiding them through community outreach and education focus groups and education sessions.Key...

  • Radiation Oncology Navigator

    3 weeks ago

    Washington, Washington, D.C., United States Medstar Full time

    Radiation Oncology Navigator Job DescriptionWe are seeking a skilled Radiation Oncology Navigator to join our team at MedStar Georgetown University Hospital. As a key member of our healthcare team, you will play a vital role in coordinating patient care across the continuum of Radiation Oncologic care.Key Responsibilities:Perform intake, assessment, and...

  • Navigation Systems Engineer

    1 month ago

    Washington, Washington, D.C., United States MOBIUS Full time

    Job Title: Navigation Systems EngineerMobius is a leading provider of engineering, analytical, and programmatic expertise to the Federal Government and commercial customers. We are committed to delivering innovative advanced technology solutions to customers facing issues of national and global significance.Job Summary:We are seeking a highly skilled...

Public Benefits Navigator

2 months ago

Washington, Washington, D.C., United States Whitman-Walker Health Full time
Job Overview

About Whitman-Walker Health

Whitman-Walker Health envisions a community where every individual is recognized for their unique identity, treated with dignity and respect, and granted equal access to health and wellness. Through our commitment to care, advocacy, research, and education, we empower individuals to lead healthy lives, love freely, and attain equality and inclusion. For over five decades, our diverse teams have been dedicated to addressing the needs of our communities.

Position Summary

The Public Benefits Navigator plays a crucial role in assisting patients and residents of DC, MD, and VA with understanding health insurance and public benefits eligibility, enrollment, and literacy. This position connects individuals to Medicaid, Medicare, Qualified Health Plans, subsidies, and other insurance options. The selected candidate will develop technical knowledge and client counseling skills. While supervised by the Legal Services program, the Navigator is part of a specialized Insurance Navigation Team that has collaborated with various staff members since 2007 to ensure our patients have health insurance coverage.

Key Responsibilities:

  • Act in alignment with Whitman-Walker's mission and core values of dignity, respect, affirmation, and humility.
  • Maintain a compassionate and non-judgmental approach when interacting with patients, clients, and staff.
  • Provide exceptional customer service by identifying and addressing client needs.
  • Comply with Whitman-Walker policies, particularly regarding HIPAA regulations.
  • Ensure data integrity through careful use of relevant tools and maintain a system of checks and balances.
  • Exhibit strong organizational skills to manage multiple tasks, meet deadlines, and adjust priorities as necessary.
  • Engage in quality improvement initiatives within the organization.

Specific Duties:

  • Foster collaborative relationships with internal teams and external government staff for effective case management.
  • Oversee assigned cases in the Legal Server, monitoring progress until resolution.
  • Participate in the Insurance Navigation Team, rotating among various Whitman-Walker sites.
  • Provide essential outreach, education, and counseling to consumers seeking insurance assistance.
  • Screen clients for insurance options and guide eligible individuals through the application process for the DC Health Benefit Exchange and other relevant programs.
  • Assist with both Qualified Health Plan and public benefit applications, including Medicaid, Medicare Savings Programs, and other essential services.
  • Participate in annual open enrollment activities to support clients' medication needs.
  • Clarify the options available through public insurance and the Exchange, including affordability and consumer rights.
  • Help clients complete applications, gather necessary documentation, and submit applications to the appropriate agencies, while documenting and tracking submissions.
  • Manage client application tracking in Legal Server and advocate as needed.
  • Update client records and upload documents into the electronic medical record system as required.
  • Perform additional duties as assigned.

Qualifications:

  • Ability to work independently with minimal supervision.
  • Strong time management skills to achieve strategic objectives.
  • Knowledge of customer service principles and practices.
  • Excellent oral and written communication abilities.
  • Familiarity with healthcare information systems and adaptability to new platforms.
  • Commitment to maintaining confidentiality and accuracy in record-keeping.
  • Flexibility to work various shifts and locations as needed.
  • Dedication to promoting health equity.

Preferred Qualifications:

  • Previous experience as a certified DC Health Link In-Person Assister or Certified Application Counselor.
  • Completion of a comprehensive internal training program.
  • A strong passion for assisting others and a commitment to access to care.
  • Ability to manage multiple tasks and effectively triage client needs.
  • Strong interpersonal skills and comfort working with diverse populations.
  • Proficiency in Microsoft Office and the ability to learn new software quickly.
  • Attention to detail and strong organizational skills.

This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities and duties. As the nature of our work evolves, so may the expectations for this role.

Whitman-Walker Health is an equal opportunity employer and does not discriminate against applicants based on race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, veteran status, or gender identity. For accommodations during the application process, please contact Human Resources.