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Outreach Field Supervisor 315 West 35th Street

2 months ago

Little Ferry, United States BRC Full time

DUTIES/RESPONSIBILITIES
This outreach position will conduct outreach to homeless within the New York City Subway system, including end of the line stations, and on joint outreach with MTAPD or NYPD. Responsible for accompanying and providing direct supervision of outreach staff on shift. Supervision duties will include but not be limited to: providing real-time feedback, modeling behavior, and communicating with partners and city agencies. Coordinates onboarding for new outreach staff. This will include explaining shift duties, registering staff for necessary trainings, connecting staff to BRCs internal systems, and teaching staff how to do necessary data entry. Leads trainings for existing staff, on topics such as client engagement, recognizing mental illness, skill reinforcement, and more. Responsible for ensuring team and client safety, conducting relevant assessments, and offering referral services to homeless individuals encountered during their shift. Maintains knowledge of homeless services and programs and remains up to date on recognizing signs of mental illness and substance abuse. Records and maintains accurate data on all homeless individuals approached during shift and in client case records. Consults with the shift and clinical supervisors to ensure coordination of services. Provide emergency first aid/CPR or overdose prevention protocol assistance when needed. Related duties as assigned.
HOURS
Full Time, 37.5 hours per week
Thursday-Monday 6am-2:30pm
Wednesday-Sunday 10:30pm-7am
QUALIFICATIONS
At least 2 years of direct outreach experience required. Will consider an Associate's Degree with 1 year of direct outreach experience working with the homeless and/or mentally ill and substance abusing populations. Will also consider a Bachelor's Degree, with at least 6 months of direct outreach experience in working with the homeless and/or mentally ill and substance-abusing populations. Valid drivers license strongly preferred. Basic computer literacy required. Ability to speak Spanish desirable. CPR training certification or willingness to take training class in CPR.
* Vaccination preferred but not required
PROGRAM DESCRIPTION:
Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005 and significantly expanded in 2014, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
Tuition assistance and many training opportunities for career development.
Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

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