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Customer Success Manager
2 months ago
Employer Industry: Medical Technology
Why Consider This Job Opportunity
Competitive salary and benefits package
Opportunity for career advancement and growth within the organization
Chance to work with innovative medical technologies that make a difference in patients' lives
Collaborative and fast-paced work environment
Remote work flexibility available
Supportive and inclusive company culture
What To Expect (Job Responsibilities)
Collaborate with local sales counterparts to meet customer needs and maintain and grow the number of active surgeons
Establish productive working relationships with sales colleagues to support customer onboarding and re-engagement activities
Partner with cross-functional teams to optimize back-office functions and enhance the customer experience
Lead strategic initiatives and projects to drive program depth and execution
Serve as a CRM champion and provide training and support to sales reps and managers
What Is Required (Qualifications)
Bachelor's degree in business or related field
Minimum of 8 years' experience in sales, medical device sales, or customer experience roles
Hands-on experience interacting with sales teams and cross-functional leaders
Exceptional communication, presentation, and time management skills
Proficiency in MS applications and CRM systems
How To Stand Out (Preferred Qualifications)
Experience in the life sciences or medical device industry
Knowledge of selling medical products or services to healthcare providers and distributors
#MedicalTechnology #CareerOpportunity #Sales #CustomerExperience #RemoteWork
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