Call Center Specialist PRN
3 weeks ago
Call Center Specialist PRN (Phoenix area) Opportunity Behavioral Health Connections, Inc. is a provider of patient-focused, comprehensive mental health services. We offer mental health evaluations to children, adolescents, adults, and older adults in crisis 24 hours a day, 7 days a week, including all holidays. Our service model focuses on the assessment, diagnosis, treatment, and disposition of mental health patients. Based on the results of an assessment, we determine the most appropriate level of care and recommend treatment facilities. The tele-psychiatric assessment and consultation services we offer are designed to connect people with the care providers best equipped to address their mental health issues. Rapid response means that the patient will get to the most appropriate level of care faster and expedite their journey to wellness. Behavioral Health Connections (BHC) in Phoenix is seeking a dynamic and talented Call Center Specialist (PRN) to join a team of compassionate, dedicated professionals. The Call Center Specialist performs administrative functions to include assistance in the processes for managing patient care by monitoring referrals and connecting them to relevant health care providers. Organizing, facilitating, and coordinating the timely evaluation with therapists and the acceptance of patients referred for services. Job Duties/Responsibilities: Receive incoming calls and refer calls to the appropriate source and/or schedule level of care assessment. Assess the needs of callers and provide appropriate guidance, referrals, and resources to address their concerns. Document all interactions and interventions accurately and effectively, maintaining confidentiality and adhering to privacy regulations. Communicate effectively with patients, families, healthcare team members, and community providers regarding patient status and progress. Benefit Highlights: Challenging and rewarding work environment. Career development opportunities within UHS and its 300+ subsidiaries. Competitive Compensation. Qualifications Requirements: Education required: High School diploma/GED. Preferred: Vocational/Technical School Graduate. Licensure and certification required: N/A. Experience required: 0-1 years of related experience working in a call center, providing customer service, and performing data entry required. Able to multitask. Preferred: knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age-specific growth and development, and crisis and behavior management. EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. We believe that diversity and inclusion among our teammates is critical to our success. #J-18808-Ljbffr
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Call Center Specialist PRN
3 months ago
Tempe, United States Universal Health Services Full timeCall Center Specialist PRN (Phoenix area) Opportunity Behavioral Health Connections, Inc. is a provider of patient-focused, comprehensive mental health services. We offer mental health evaluations to children, adolescents, adults and older adults in Behavioral Health, Call Center Specialist, Call Center, Specialist, Mental Health, Healthcare, Patient
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Call Center Specialist
3 weeks ago
Tempe, United States MMC Group Full timeCall Service Specialist - French Speaking Pay Rate: $22/hr. Must be a US citizen Must be fluent in French 8AM - 5PM EST, Mon - Fri No Weekends As a member of the customer service team, you will assist with customer inquiries and issues related to accounts payable. You will take phone calls and answer chats/emails regarding accounts payables and bills....
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Call Center Manager
1 week ago
Tempe, United States Optum Home Solutions Full time $70,000 - $120,000Job DescriptionJob DescriptionCompany Overview:This is a longstanding, family-owned and operated home improvement company serving the valley for 40 years. What is Being Offered:Flexible compensation, $70K-$75K base + bonus (total $100K-$120K+)Benefits401KPTO What The Position is About:Manage the company’s call center team of 8+ repsOversee day-to-day...
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Tempe, Arizona, United States UHS Full timeAbout the RoleWe are seeking a highly skilled and compassionate Call Center Specialist to join our team at Behavioral Health Connections, Inc. in Phoenix. As a Call Center Specialist, you will play a critical role in managing patient care by monitoring referrals and connecting them to relevant healthcare providers.Key ResponsibilitiesReceive and respond to...
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Call Center Transit
1 month ago
Tempe, United States Aston Carter Full timeDescription: Amazons ROC Team is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact on...
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Call Center Gate Agent
2 weeks ago
Tempe, United States Aston Carter Full timeTransportation Specialist Needed in Tempe, AZ This specialist will assist sites and drivers to help keep packages and drivers moving from a centralized command center .? Hours/Schedule: + Monday Friday 8am - 5pm + 5 days / week onsite Job Description: On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across...
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Pharmacy Call Center Representative
1 day ago
Tempe, Arizona, United States TEKsystems Full timeAbout the Role:As a Pharmacy Call Center Representative at TEKsystems, you will play a vital role in providing exceptional customer service to clients in the pharmaceutical industry. This is a challenging and rewarding opportunity to work in a fast-paced call center environment, handling inbound calls and follow-up calls with a high level of attention to...
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Call Center Representative
2 weeks ago
Tempe, United States Aston Carter Full timeCall Center Location: Tempe, AZ (Onsite 5 days/week) Compensation: $21/hr Description: On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across the country using a two-way Audio/video communication to verify/identity any necessary specifications on trucks and processes, while coordinating, communicating, and...
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Dispatcher Call Center Representative
1 week ago
Tempe, United States Aston Carter Full time(Job Description) Globally recognized Fortune 5 eCommerce company is currently hiring for a Dispatcher Call Center Representative (Shipper Support). On a day-to-day basis, this role will be acting as a Remote Gate Agent supporting thousands of delivery drivers all across the country and using a two-way Audio/Video communication to verify & identify any...
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Call Center Representative
3 weeks ago
Tempe, United States Aston Carter Full timeCall Center Location: Tempe, AZ (Onsite 5 days/week) Compensation: $21/hr Description: + On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across the country using a two-way Audio/video communication to verify/identity any necessary specifications on trucks and processes, while coordinating, communicating, and...
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Healthcare Call Center Representative
2 weeks ago
Tempe, United States TEKsystems Careers Full time*TEKsystems in partnership with One Medical* *Description:* * Inbound healthcare contact center representative role * Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appointment management *...
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Banking Call Center Agent
5 days ago
Tempe, Arizona, United States Collabera Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Collabera. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving their queries, and ensuring their satisfaction.Key ResponsibilitiesHandle inbound and outbound calls from clients seeking new...
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Bilingual call center agent
3 weeks ago
Tempe, United States Randstad Full timeDo you have great customer service experience? If you have previous call center experience, this could be the perfect role for you! Randstad is seeking Spanish Customer Support Representative to join this growing team. If you are looking to get your foot in the door with a major financial institution in Tempe, please review and apply today! Hours: M-F...
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Call Center Representative
2 days ago
Tempe, United States CarMax Full time7971 - Phoenix CEC - 1515 W. 14th Street, Tempe, Arizona, 85281CarMax, the way your career should be!Provide an iconic customer experienceAs a Customer Experience Consultant, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer...
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Call Center Customer Service Representative
3 weeks ago
Tempe, United States Fortuna BMC Full timeJob Posting: Call Center Customer Service Representative (CSR) at Fortuna BMC & Conduent Company Overview: Join Fortuna BMC & Conduent, a leading provider in customer service solutions, committed to excellence in assisting customers with accounts payable inquiries. Our team values customer orientation, quality service, and adaptability to dynamic policy...
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Healthcare Call Center Representative
2 weeks ago
Tempe, United States TEKsystems Careers Full time*Join a Growing Healthcare Tech Company here in the Valley!* *Job Description:* * Assit members & patients through Chat, Email & Inbound call (40 - 60 Per Day). * Respond to general inquirings from patients regarding their account such as insurance/billing, appointment management, or prior authorizations. * Coordinate care among our members' care partners...
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Call Center Representative
3 days ago
Tempe, United States CarMax Full time7971 - Phoenix CEC - 1515 W. 14th Street, Tempe, Arizona, 85281CarMax, the way your career should be! Provide an iconic customer experienceAs a Customer Experience Consultant, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer...
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Call Center Representative
2 months ago
Tempe, United States Luxury Bath Technologies Full timeJob DescriptionJob DescriptionAbout Us:Luxury Bath Technologies is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling...
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Healthcare Call Center Representative
2 weeks ago
Tempe, United States TEKsystems Full timeJoin a Growing Healthcare Tech Company here in the Valley! Job Description: Assit members & patients through Chat, Email & Inbound call (40 - 60 Per Day). Respond to general inquirings from patients regarding their account such as insurance/billing, appointment management, or prior authorizations. Coordinate care among our members' care partners such as...
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Call Center Customer Service Representative
2 days ago
tempe, United States Insight Global Full timeJob Title: Call Center Customer Service ReprehensiveLocation: Tempe, AZSchedule: Monday-Friday 8:00am-5:30pm (On-site)Duration: 4 month contractRate: $20.82/hrStart Date: September 30thJob Title: Call Center Customer Service RepresentativeSummarized Day-to-Day On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers...