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Banking Call Center Agent

2 months ago

Tempe, Arizona, United States Collabera Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Collabera. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving their queries, and ensuring their satisfaction.

Key Responsibilities
  • Handle inbound and outbound calls from clients seeking new mortgage financing
  • Provide accurate and timely information to clients regarding their mortgage options
  • Resolve client complaints and concerns in a professional and courteous manner
  • Meet or exceed sales targets and performance metrics
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced call center environment
  • Strong knowledge of mortgage products and services
  • Fluency in Spanish (Mandatory)
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment