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Bilingual call center agent

2 months ago

Tempe, United States Randstad Full time

Do you have great customer service experience? If you have previous call center experience, this could be the perfect role for you Randstad is seeking Spanish Customer Support Representative to join this growing team. If you are looking to get your foot in the door with a major financial institution in Tempe, please review and apply today Hours: M-F 10:30am-7pm, + Saturday 8 hours b/w 6am-4pm. Pay: $20/hr * We pay WEEKLY * For immediate consideration, please send your most updated resumes to karen.corona@randstadusa.com and include ""Spanish Customer Support Representative- Tempe, AZ"" in your subject line.

salary: $19.75 - $20 per hour
shift: First
work hours: 10:30 AM - 7 PM
education: High School

Responsibilities

  • Handling 120+ inbound and outbound calls per day
  • ""Warm"" lead generation (Confirming customers' interest in their refinance or home mortgage application)
  • Assisting Home Mortgage Consultants
  • Validating customer information, gathering additional information and interest on products and services
The essential functions of this role include:

  • working weekends
Skills
  • Telephone Etiquette
  • Basic Software Skills
  • Customer Service
  • Adapting to Change
  • Active Listening
  • Call Center Support
  • Customer Relations
  • Sales Support
  • Spanish (1 year of experience is required)
Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.