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Call Center Specialist

2 months ago


Tempe, United States MMC Group Full time
Call Service Specialist - French Speaking

Pay Rate: $22/hr.

Must be a US citizen

Must be fluent in French

8AM - 5PM EST, Mon - Fri

No Weekends

As a member of the customer service team, you will assist with customer inquiries and issues related to accounts payable. You will take phone calls and answer chats/emails regarding accounts payables and bills. Successful candidates will be customer-oriented with a commitment to quality and personal ethics with the ability to adapt to continuous policy and procedure changes. Works independently or as part of a group or team in a diverse work environment.

Requirements:

- At least 6 months of call center experience

-Strong computer and phone skills. Ability to use web-based computer applications

-Excellent communication skills both written and verbal, and internal personal skills

-Able to manage telephone and chat customer interactions and convey confidence while resolving the customer's issues.

-Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.

-Able to understand and accurately communicate customer's needs, while demonstrating critical thinking and problem-solving skills.

-Must be able to pass a background and drug test.

-Must be 18 years or older

-Must have a High School Diploma or GED

- Must be able to type 30 wpm

Preferred: SAP skills

Job Requirements

Throughout the past 25 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Get started on your career journey today Apply to become a part of the MMC Team

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.