Front Desk Representative, Full-Time
2 months ago
**Job Type:** Administrative
**Date Posted:** Jun 10, 2021
**Location:** Van Nuys, CA Campus Location
**Start Date:** TBD
**Duration:** OngoingWe are currently seeking a **Front Desk Representative** for our **Van Nuys, CA** Area Campus. **Gurnick Academy of Medical Arts** is a leading Bay Area private healthcare college offering an extensive variety of nursing and allied healthcare programs such as: Vocational Nurse, Psychiatric Technician and Bachelor of Science in Nursing (RN to BSN pathway) as well as Medical Assistant, Dental Assistant and Phlebotomy Technician and healthcare programs: Associate of Science in Physical Therapist Assistant, Ultrasound Technology, MRI, Radiologic Technology, and Bachelor of Science in Diagnostic Medical Imaging.
**Job Function Summary**
The Front Desk Representative [FDR] is the initial interface for potential students and is important to the overall image of the campus (professionalism, credibility, etc.). Initial questions are answered and determinations are made by the FDR to properly screen and direct calls whether they are prospective students, clinical sites, partners, vendors, employees, or active students.
The FDR will answer basic questions and screen initial applicants to ensure they understand program requirements and then enter their information into the GE. Those people not initially ready to explore an education with Gurnick will be placed in the lead pipeline for parallel path activities (lead nurturing) invites to future events / seminars, educational newsletters, etc. It is critical that any promises / commitments made for information are noted in the GEs to do list and followed through on in a timely way.
**Minimum Qualifications**
High School Diploma required, AS or BS Degree Preferred
1 year of previous front desk experience is preferred
Must have strong verbal and written communication skills
Proficient computer skills
Ability to multitask, prioritize and manger time
Salary: DOE
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