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Front Desk Representative
2 months ago
San Diego Cardiac Center Medical Group is seeking a highly skilled and detail-oriented Front Desk Representative to join our dynamic team. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and ensuring a smooth and efficient experience for our patients.
Key Responsibilities:- Front Desk Operations: Greet patients and visitors, manage the waiting area, and maintain a clean and organized environment.
- Patient Communication: Answer phone calls, respond to voicemails, and communicate with patients via email or in-person.
- Scheduling and Coordination: Schedule appointments, manage provider schedules, and coordinate patient care.
- Administrative Tasks: Process patient paperwork, manage medical records, and perform other administrative duties as needed.
- Team Collaboration: Work closely with other front office staff, providers, and support teams to ensure seamless patient care.
- Education: High school diploma or equivalent required.
- Experience: 1 year of customer service or medical office experience preferred.
- Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in medical software and terminology.
- Language: Spanish-speaking required.
- Competitive Salary: $20.00 per hour.
- Full-Time Schedule: 8-hour shifts, Monday to Friday.
- Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
