Associate Human Resources

3 weeks ago

Tampa, United States US Tech Solutions Full time

Hybrid - Mostly remote engagement - Must come into office as needed for training and team engagement activities. (Tampa, FL)

Bilingual - Associate Human Resources
Work Schedule: 10:00am - 7:00pm EST (No flexibility in time)

Previous call center customer service experience is a must have.

****Must be willing to work 10am-7pm EST. Local candidates in Tampa, Florida area only. Fluent in English and Spanish and ability to communicate effectively, both in English and Spanish, verbally and in written word. ****

1 year possible extension.
Human Resource experience and/or Customer Service experience.
ServiceNow experience is preferred.
Workday or other HR tool experience preferred.

Job Details: This person will have the opportunity to learn about the many aspects of human resources administration as they provide customer service support to staff members and managers as a member of our service delivery team. Additionally, the Incumbent will work with highly confidential information of all staff at all levels within the organization.

Role Responsibilities:
•Work with highly confidential information of all staff at all levels within the organization.
•Provide customer service support to staff members, managers, and HR as a member of our service delivery team. HR Support is provided for HR requests received via phone, email, or Self-Service cases.
•Triage or resolve inquiries within the HR Case Management system according to defined processes and procedures.
•Provide navigational support/answers regarding Workday, payroll, or any wide variety of HR topics.
•Perform limited transactions in Workday and provide suggestions for system improvements.
•Providing superb customer service as measured by Service Level Agreements and contact center KPI metrics.
•Support and back up other team members in their daily activities while encouraging and sustaining a positive work environment that fosters team performance through their own work and behavior.
•Manage other assigned activities as necessary.

Basic Qualifications:
Bachelor's degree
OR
Associate degree and 4 years of Customer Service experience
OR
High school diploma / GED and 6 years of Customer Service experience

Preferred Qualifications:
Fluent in English and Spanish and ability to communicate effectively, both in English and Spanish, verbally and in written word
2 plus years' experience in Human Resources, Customer Service or Payroll
Effective analytical thinking and attention to detail or related internship experience demonstrating same
Strong working knowledge of Microsoft Word, Excel, and Power Point
Ability to multi-task in a fast-paced environment to meet deadlines
Strong team player who can collaborate with colleagues on complex tasks
Flexibility to work hours in support of the west coast time zone, 10am to 7pm EST
Basic Qualifications
Bachelor degree OR Associate degree and 4 years of experience OR High school diploma / GED and 6 years of experience

Top 3 Must Have Skill Sets:
Bilingual - Able to Read, Write, and Speak Spanish Fluently
Previous employment experience in Human Resource
Phone Customer Service experience.
Key Soft Skills: Communication, Teamwork, Positive Attitude, Active Listening, Confidentiality, and Problem Solving.

Employee Value Proposition:
Mostly remote working environment. Great entry level HR exposure with all HR teams. Strong likeliness to extend.

Interview Process:
Video conference interview. One to two rounds.

  • Human Resources Manager

    2 weeks ago

    Tampa, United States Leeds Professional Resources Full time

    Leeds Professional Resources is working with a client in the 33619 area of Tampa that is looking for an experienced HR Manager. The Human Resources Manager is responsible for overseeing the completion of all administrative activities, rules and regulations, and adherence to all compliance matters related to the Human Resources and Safety functions for this...

  • Human Resources Manager

    2 weeks ago

    Tampa, United States Leeds Professional Resources Full time

    The Human Resources Manager is responsible for overseeing the completion of all administrative activities, rules and regulations, and adherence to all compliance matters related to the Human Resources and Safety functions for the company. This role will also help support employees and oversee the development, implementation, and management of human resources...

  • Human Resources Associate

    1 week ago

    Tampa, Florida, United States US Tech Solutions Full time

    Position Overview:We are seeking a dedicated Bilingual Human Resources Associate to join our team. This role offers a hybrid work environment, primarily remote, with occasional office visits for training and team collaboration.Work Schedule:10:00 AM - 7:00 PM EST (No flexibility in time)Key Responsibilities:Handle sensitive information regarding staff at all...

  • Human Resources Associate

    1 week ago

    Tampa, Florida, United States Innova Solutions Full time

    Position Overview:Innova Solutions is seeking a dedicated Human Resources Associate. Position Type: Fulltime - Contract Location: Hybrid role in Tampa, FL Role Summary:This position offers an excellent opportunity to gain insights into various facets of human resources management while delivering exceptional support to employees and management as part of our...

  • Human Resources Associate

    1 week ago

    Tampa, Florida, United States Innova Solutions Full time

    Position Overview:Innova Solutions is seeking a dedicated Human Resources Associate. Employment Type: Fulltime - Contract Duration: 4 months (potential for extension) Location: Tampa, FL (Hybrid) Role Summary:This position offers a unique opportunity to delve into various facets of human resources management while delivering exceptional customer service to...

  • Human Resources Associate

    1 week ago

    Tampa, Florida, United States US Tech Solutions Full time

    Position Overview:This role offers a hybrid work environment, primarily remote, with occasional office visits for training and team collaboration.Key Responsibilities:Handle sensitive information related to all personnel within the organization.Deliver exceptional customer service to employees and management as part of the HR service delivery team.Address...

  • Human Resources Associate

    1 week ago

    Tampa, Florida, United States US Tech Solutions Full time

    Position Overview: This role offers a unique opportunity to engage in various facets of human resources management while delivering exceptional customer service to both staff and management as part of our service delivery team.Work Environment: This position is primarily remote, with occasional in-office attendance required for training and team...

  • Human Resources Specialist

    4 days ago

    Tampa, Florida, United States Southwest Florida Home Care Full time

    Position OverviewThe Human Resources Coordinator is pivotal in orchestrating all facets of employee management at Southwest Florida Home Care. This role encompasses the strategic planning, coordination, and execution of initiatives related to the recruitment, retention, and development of our workforce.Key ResponsibilitiesOversee daily human resources...

  • Human Resources Generalist

    1 week ago

    Tampa, Florida, United States Neiman Marcus Group Careers Full time

    About Neiman Marcus GroupNeiman Marcus Group is a relationship-driven organization that prioritizes love in all interactions—whether with customers, associates, brand partners, or communities. Our commitment to innovation and a culture of belonging shapes our vision for transforming luxury experiences. Our esteemed brands include Neiman Marcus and Bergdorf...

  • Human Resources Coordinator

    1 week ago

    Tampa, Florida, United States Fluent Cannabis Full time

    Fluent Cannabis is a leading provider in the medical cannabis sector, dedicated to delivering premium products and exceptional patient care. Our mission is to ensure that patients receive the highest quality of medical cannabis in a professional and supportive environment. ROLE OVERVIEW The Human Resources Coordinator will undertake administrative functions...

  • Human Resources Specialist

    1 week ago

    Tampa, Florida, United States Southwest Florida Home Care Full time

    Position Overview The Human Resources Coordinator is pivotal in overseeing and managing all facets of human resources functions within Southwest Florida Home Care. This role is essential for ensuring effective recruitment, employee retention, and development strategies that align with organizational goals. Key Responsibilities Administers daily human...

  • Human Resources Specialist

    1 week ago

    Tampa, Florida, United States People Technology & Processes LLC Full time

    Job Title: Human Resources SpecialistCompany: People Technology & Processes LLCLocation: Tampa, FL - Corporate OfficeClearance Type: N/ATravel: None anticipatedOverview:This role is designed to support the Human Resources Department by engaging in a variety of functions including employee relations, benefits management, payroll processing, and talent...

  • Human Resources Coordinator

    4 days ago

    Tampa, Florida, United States Accounting Now Full time

    Job SummaryAccounting Now is seeking a highly organized and detail-oriented HR Assistant to support the day-to-day operations of the HR department and ensure the smooth delivery of HR services.Key Responsibilities:HR Operations:Assist with the administration of HR functions and duties, including employee onboarding, offboarding, and benefits...

  • Human Resources Coordinator

    4 days ago

    Tampa, Florida, United States Fluent Cannabis Full time

    Fluent Cannabis is a leading provider of Premium Cannabis Products, dedicated to delivering exceptional patient care in a professional healthcare environment. Our mission is to ensure that patients have access to the highest quality medical cannabis while maintaining outstanding customer service. ROLE OVERVIEW The Human Resources Coordinator will undertake...

  • Human Resources Intern

    1 week ago

    Tampa, Florida, United States BroadStaff Inc Full time

    Position: Human Resources Intern Location: Tampa Duration: Fall 2024/ Spring 2025 Department: Human Resources About Broadstaff: Broadstaff is a leader in staffing solutions, focusing on the telecommunications and information technology sectors. We are seeking a dedicated individual to assist in our HR department. Key Responsibilities: 1. Support the HR team...

  • Human Resources Coordinator

    1 week ago

    Tampa, Florida, United States Fluent Cannabis Full time

    Fluent Cannabis is a fully integrated cultivator, processor, formulator, and retailer of premium cannabis products. Our mission is to compassionately provide patients with access to the highest quality medical cannabis in a professional healthcare environment, ensuring exceptional customer service. Patient care is our top priority, and our standards and...

  • Seasonal Human Resources Assistant

    1 month ago

    Tampa, United States Fanatics Full time

    Job Description Responsible for providing support in functional areas of a human resources department, which may include recruitment and employment, personnel records, employee and/or labor relations, job evaluation, compensation management, benefits administration, organization development and training. Job Summary: Responsible for providing support in...

  • Human Resources Coordinator II

    4 days ago

    Tampa, Florida, United States Orthopaedic Solutions Management Full time

    Position OverviewThis role requires on-site presence, working in the office from Monday to Friday.Key Responsibilities:Clarify and elucidate human resources policies, procedures, regulations, and standards.Manage and maintain employment documentation related to hiring, terminations, leaves, transfers, and promotions utilizing human resources management...

  • Human Resources Trainee

    1 week ago

    Tampa, Florida, United States AEG Full time

    To be eligible for this position, please ensure that you complete the application process after clicking 'Apply Now' above.About AEG: AEG is a leading global company that manages a diverse portfolio of events and entertainment experiences. We are dedicated to providing exceptional service and unforgettable moments for our participants and audiences...

  • Human Resources Manager

    4 weeks ago

    Tampa, United States The Finders Full time

    Are you a Passionate HR Manager who fosters a positive culture of community acting as an HR Business Partner across the business? Enjoy being a Strategic HR Leader to advise leadership on HR best practices as well as create new policies & procedures? If so, join a GROWING Company that’s a leader in their industry & take your career to the next level.This...