Business Development Center

1 week ago

Ontario, United States Empire Nissan Full time

Overview:

The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries, , service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Service departments.

The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities:
  • Follow up with prospective customers in response to their email on our website.
  • Coordinates questions and issues with the appropriate department personnel.
  • Provides administrative assistance as needed
  • Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed,
  • Receive all inbound service calls and coordinate schedules of service advisors and service appointments.
  • Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
  • Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
  • Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals.
  • Provide service management information by completion reports.
  • Attend Training Sessions and Meetings as required.
  • Follow all company policies and procedures.
  • Performs other duties as assigned
  • Demonstrates behaviors consistent with the Companys Values in all interactions with customers, co-workers, and vendors
  • Support on-line customers by setting appointments.
Qualifications:
  • 1+ years' experience required (sales experience preferred).
  • 3-6 months of previous professional experience with over-the-phone customer service or sales (Inside Sales, Telemarketing, etc) a PLUS
  • Excellent telephone, writing and typing skills.
  • Strong computer and internet skills, including Microsoft Office suite.
  • Automotive experience a PLUS
  • Must be engaging, inquisitive, curious with a over-aggressive/always willing to help attitude.
  • Internet Sales experience a PLUS
  • Must have drive, passion and confidence to be successful.
  • A desire and ability to work in a performance and process driven environment.
  • Excellent customer satisfaction skills.
  • Strong organizational and time management.
  • Professional appearance and work ethic.
  • Self-starter and self-motivator
  • Bilingual a PLUS

  • Business Development Center

    1 month ago

    Ontario, United States Jeep Chrysler of Ontario Inc Full time

    Overview: The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and internet queries. In addition, he or she performs clerical and administrative duties for...

  • Business Development Center

    1 week ago

    Ontario, United States Jeep Chrysler of Ontario Inc Full time

    Overview: The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and internet queries. In addition, he or she performs clerical and administrative duties for...

  • Sales Business Development Center

    3 weeks ago

    Ontario, United States Ontario Hyundai Full time

    Overview The Sales Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and internet queries. In addition, he or she performs clerical and administrative duties...

  • Sales Business Development Center

    3 weeks ago

    Ontario, United States Ontario Hyundai Full time

    Overview The Sales Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and internet queries. In addition, he or she performs clerical and administrative duties...

  • Sales Manager

    7 days ago

    Ontario, United States Millennia Business Development Full time

    Multi-Faceted Company, expanding into new vertical,s is looking for a seasoned Sales manager to be a key member of our expansion team. The ideal candidate is an ambitious, well-organized individual who has a deep understanding of prospecting, developing new markets and building strong relationships with team members and customers.  ResponsibilitiesDevelop...

  • Sales Manager

    7 days ago

    Ontario, United States Millennia Business Development Full time

    Multi-Faceted Company, expanding into new vertical,s is looking for a seasoned Sales manager to be a key member of our expansion team. The ideal candidate is an ambitious, well-organized individual who has a deep understanding of prospecting, developing new markets and building strong relationships with team members and customers.  ResponsibilitiesDevelop...

  • Business Development

    1 day ago

    Ontario, United States Independence Pet Group Full time

    Independence Pet Holdings® (IPH) is one of North America’s largest pet insurance and services organizations. Our impressive family of brands supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet...

  • Director, Business Development

    7 days ago

    Ontario, California, United States Aurora Cannabis Full time

    Job Summary We are searching for a dynamic professional to join our Global Business Development Division as our newest Director, Global Business Development, reporting into the Executive Vice President, Global Business Development. The Director of Global Business Development is a strategic leadership role responsible for driving growth and expanding the...

  • International Business Developer

    2 weeks ago

    Ontario, United States Evincible Solutions Full time

    **Responsibilities**: - Conduct market research to identify potential clients and industries for business development opportunities. - Develop and implement strategic plans to target and acquire new clients in Canada. - Build and maintain relationships with key stakeholders and decision-makers to understand their business needs and challenges. - Collaborate...

  • International Business Developer

    7 days ago

    Ontario, California, United States Evincible Solutions Full time

    Responsibilities: Conduct market research to identify potential clients and industries for business development opportunities. Develop and implement strategic plans to target and acquire new clients in Canada. Build and maintain relationships with key stakeholders and decisionmakers to understand their business needs and challenges. Collaborate with internal...

  • Business Development Specialist

    2 days ago

    Ontario, United States BizSolutions 360 Full time

    Overview: Join our team as a Business Development Specialist and play a vital role in driving our company's growth and success. We are seeking a dynamic individual who is passionate about sales and business development to help us expand our market presence. **Responsibilities**: - Identify and develop new business opportunities through market research and...

  • Business Development Manager

    2 weeks ago

    Ontario, United States Collette Full time

    **About Collette: Let Us Show You the World** There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in...

  • Business Development Manager

    2 weeks ago

    Ontario, United States Belcan Full time

    Business Development Manager Job Number: 349865 Category: Professional First / Mid Mgmt Description: Job Title: Business Development Manager Location: Ontario, CA Zip Code: 91761 Start Date: Right Away Job Type: Direct Hire Pay Rate: $120k-$130k/salary DoE Schedule: Remote Keywords: #ManagementJobs #BusinessDevelopmentManager JOB RESPONSIBILITIES: * Identify...

  • Call Center Customer Service Specialist

    1 week ago

    Ontario, United States Accelerated Business Consultants Full time

    We are looking for energetic Call Center Customer Service Representatives with positive attitudes to fill our call center in Ontario, California. The Call Center Customer Service Representative is an essential position in the revenue cycle. The Call Center Customer Service Representative starts at $17.00 per hour with performance based monthly bonuses. The...

  • Business Development Manager

    2 weeks ago

    Ontario, United States OLE' Mexican Foods Full time

    At Ole, our mission is to produce the finest Authentic Mexican inspired products with an unwavering commitment to quality and freshness. We believe that holding a seat at your dinner table is the ultimate compliment, and we strive to help families create wholesome, fun, and authentic eating experiences.Job Summary:The Business Development Manager is...

  • Entry Level Business Development

    3 weeks ago

    Ontario, United States UCI Inc Full time

    Job DescriptionJob DescriptionDescription:The Business Development Representative will focus on driving best practices in the areas of sales, operations, marketing, and other key team business functions. Additionally, this individual will focus on helping the organization’s development.Business Development Representative Responsibilities:Act as the Team...

  • Business Development Manager

    2 weeks ago

    Ontario, United States OLE' Mexican Foods Full time

    At Ole, our mission is to produce the finest Authentic Mexican inspired products with an unwavering commitment to quality and freshness. We believe that holding a seat at your dinner table is the ultimate compliment, and we strive to help families create wholesome, fun, and authentic eating experiences. Job Summary: The Business Development Manager is...

  • Business Development Manager Auto Care Sales

    3 weeks ago

    Ontario, United States Genuine Parts Company Full time

    Job Summary The Business Development Manager, Auto Care, develops and expands Auto Care program adoption leading to increased NAPA parts sales for current and new customers. The role is responsible for communicating and executing Auto Care strategic initiatives, new member enrollment, program adoption, sales promotions, and program training. ...

  • Strategic Business Development Manager

    7 days ago

    Ontario, California, United States CALTROL INC Full time

    Why you'll love working for Caltrol:Caltrol is recognized as a leading provider of automation including process control solutions, valves, instrumentation, and reliability. Caltrol takes great pride in the quality of our employees, products, and services we represent.Caltrol is an employee-owned company headquartered in Las Vegas with offices across 4 states...

  • Business Development Leader

    3 weeks ago

    Ontario, United States Strategic, LLC Full time

    Our firm is seeking an Entry Level Business Development Leader to join our expanding team in southern California. The Entry Level Business Development Leader is responsible for working with customers directly, promoting products and services and completing the sales cycle to increase revenue for the company and expand market territory. The Entry Level...