Bilingual Intake Specialist
6 months ago
Lundy Law is seeking a highly motivated, customer-oriented Bilingual Legal Intake Specialist to join our Personal Injury Practice. The primary responsibility of this position will be to help manage our legal intakes, however, the ideal candidate will be interested in multi-tasking and taking on additional responsibilities as the firm continues to grow.
We are looking for highly committed, responsible individuals who are ready to take on a growing and changing role
Candidate must be able to work independently and as part of a team in this fast-paced environment, be able to work with minimal guidance, and prioritize multiple concurrent tasks.
The Bilingual Legal Intake Specialist will be the first point of contact for our clients, so this individual is tasked with making a wonderful first impression, discussing of services with clients and determining whether the caller meets our case criteria. Exceptional customer service skills are a must.
It is of the upmost importance that the Bilingual Legal Intake Specialist exhibits patience, respect and understanding while dealing with all of our clients.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials of these functions.
- Managing a high-volume intake system.
- Responding to all intakes in a timely manner.
- Properly documenting all events and communications.
- Conducting lead screenings.
- Preparing, sending and explaining retainer agreements to clients.
- Working with the other Legal Intake Specialists to accomplish special projects.
- Proactively looking for ways to improve and strengthen the Intake system; and
- Working closely with management to implement improvements and increase the productivity of the Intake Team.
REQUIREMENTS
Legal Intake Specialist must possess:
- Experience in legal and/or call center field preferred.
- Highly proficient in Microsoft Suite, including Word, Excel and Outlook (do not apply for this position if you have not proven your ability to independently use these programs in an office setting).
- Bilingual (Must be able to read and speak English & Spanish fluently)
- High School Diploma
- Managerial experience in a legal and/or call center setting is preferred.
- Experience with lead and/or case management software programs, preferred.
- Bilingual
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Flexible work schedule offered after a 90 days in person training probationary period
- Monday through Friday
Work Location: Hybrid (after training period) in Philadelphia, PA 19103
Hybrid Schedule is available after 90-day training period.
-
Bilingual Intake Specialist
3 weeks ago
Philadelphia, United States PeopleShare Inc Full timePeopleShare is currently hiring a Bilingual Intake Specialist for a Law Firm Services Client in Philadelphia, PA! Apply Below! Position Overview: The primary responsibility of this position will be to help manage with legal intakes, however, the ideal candidate will be interested in multi-tasking and taking on additional responsibilities as the firm...
-
Bilingual Intake Specialist
4 weeks ago
Philadelphia, United States PeopleShare Inc Full timePeopleShare is currently hiring for a Bilingual Intake Specialist for a Law Firm Services Client in Philadelphia, PA! Apply Below!Position Overview: The primary responsibility of this position will be to help manage with legal intakes, however, the ideal candidate will be interested in multi-tasking and taking on additional responsibilities as the firm...
-
Bilingual Intake Specialist
2 months ago
Philadelphia, United States PeopleShare Inc Full timePeopleShare is currently hiring for a Bilingual Intake Specialist for a Law Firm Services Client in Philadelphia, PA! Apply Below!Position Overview: The primary responsibility of this position will be to help manage with legal intakes, however, the ideal candidate will be interested in multi-tasking and taking on additional responsibilities as the firm...
-
Bilingual Intake Specialist
3 weeks ago
Philadelphia, United States PeopleShare Inc Full timePeopleShare is currently hiring a Bilingual Intake Specialist for a Law Firm Services Client in Philadelphia, PA! Apply Below!Position Overview: The primary responsibility of this position will be to help manage with legal intakes, however, the ideal candidate will be interested in multi-tasking and taking on additional responsibilities as the firm continues...
-
Bilingual Intake Specialist
2 days ago
Philadelphia, United States PeopleShare Full timePeopleShare is currently hiring a Bilingual Intake Specialist for a Law Firm Services Client in Philadelphia, PA!Apply Below!Position Overview:The primary responsibility of this position will be to help manage with legal intakes, however, the ideal candidate will be interested in multi-tasking and taking on additional responsibilities as the firm continues...
-
Bilingual Intake Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States Lundy Law Full timeLundy Law - Job OpportunityWe are seeking a highly motivated and customer-oriented Bilingual Intake Specialist to join our Personal Injury Practice. The ideal candidate will be able to work independently and as part of a team in a fast-paced environment, prioritizing multiple concurrent tasks and managing a high-volume intake system.Essential...
-
Multilingual Intake Manager
3 weeks ago
Philadelphia, Pennsylvania, United States Lundy Law Full timeAbout Lundy LawLundy Law is a leading personal injury practice seeking a highly motivated and customer-oriented Bilingual Legal Intake Specialist. This role offers an exciting opportunity to join a dynamic team and contribute to the growth and success of the firm.Job Summary:The successful candidate will be responsible for managing legal intakes, responding...
-
Bilingual Intake Specialist
4 days ago
Philadelphia, United States American Disability Alliance Full timeJob DescriptionJob DescriptionAs an Intake Specialist, you will play a crucial role in our organization by serving as the initial point of contact for clients seeking our help in applying for Social Security Disability benefits. You will be responsible for gathering the client's relevant information and determining whether our office can provide...
-
Intake Specialist
5 days ago
Philadelphia, United States Philadelphia Law Firm Full timeJob DescriptionJob DescriptionCenter City Plaintiff's Catastrophic Injury Law Firm seeks motivated bi-lingual (Spanish speaking) individual to fill position as its Intake Specialist.The Intake Specialist duties include:Intake new client phone calls, emails and inquiries,Screen potential cases and schedule client interviews.Assist with marketing...
-
Multilingual Intake Coordinator
2 weeks ago
Philadelphia, Pennsylvania, United States PeopleShare Inc Full timeAbout PeopleSharePeopleShare is a leading staffing agency in the region, providing temporary to hire and permanent job opportunities across eight states.The Job:We are currently seeking a highly skilled Multilingual Intake Coordinator to join our team. The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in...
-
Intake Attorney
2 days ago
Philadelphia, United States Legal Search Full timeJob DescriptionJob DescriptionIntake attorney to lead and manage busy plaintiff medical malpractice (litigation) intake department for prominent law firm in Center City Philadelphia. Responsibilities include overseeing the initial client intake process, train and assist Intake personnel in gathering potential client information, assessing the viability of...
-
Multilingual Intake Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States PeopleShare Inc Full timePeopleShare Inc, a leading staffing agency, is seeking an experienced Multilingual Intake Coordinator to support their law firm services client in Philadelphia. This role offers a unique opportunity to make a significant impact in a dynamic and fast-paced environment.Estimated Salary: $19.00 per hourAbout the RoleThe primary responsibility of this position...
-
Intake Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Philadelphia Corporation for Aging Full timeJob OverviewIn this challenging and rewarding role as an Intake Specialist, you will play a crucial part in connecting communities with essential care services. Our team at Philadelphia Corporation for Aging (PCA) is dedicated to improving the quality of life for older Philadelphians and individuals with disabilities.We are seeking a highly skilled and...
-
Intake Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States FREEDOM CARE , LLC Full timeFreedomCare, LLC is a dynamic and innovative healthcare company revolutionizing home care delivery. We're committed to providing dignity and support to patients needing care in their homes and the caregivers who care for them. Our PAS home care agency in Philadelphia, Pennsylvania, assists patients seeking family members or friends as their caregivers. We...
-
Disability Benefits Liaison Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States American Disability Alliance Full timeAbout the RoleThe Bilingual Intake Specialist will play a vital role in ensuring that our clients receive the assistance they need to access Social Security Disability benefits. The successful candidate will be responsible for conducting initial interviews with potential clients, gathering detailed information about their work history and current...
-
Intake Coordinator
2 weeks ago
Philadelphia, Pennsylvania, United States Philadelphia Law Firm Full timeJob DescriptionThe Intake Specialist will be responsible for:Responding to new client phone calls and emails.Screening potential cases and scheduling client interviews.Collaborating with the Marketing Manager on marketing efforts.Communicating with clients, attorneys, nurses, and paralegals regarding new client matters.Salary and BenefitsOur salary is...
-
Intake Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States Women Against Abuse Full timeCompany OverviewWomen Against Abuse (WAA) is a leading domestic violence advocate and service provider in Philadelphia. Our mission is to provide quality, compassionate, and non-judgmental services to individuals experiencing intimate partner violence.We are seeking an experienced Intake & Hotline Counselor to join our team. As a key member of our staff, you...
-
Bilingual Retention Specialist
6 months ago
Philadelphia, United States All American Home Care LLC Full timeAll American Home Care LLC is an EEO employer - M/F/Vets/Disabled At ALL AMERICAN , we are dedicated to providing compassionate and quality homecare services. As a leader in the industry, we strive to enhance the lives of our clients by delivering exceptional care and support. We are currently seeking a Bilingual Retention Specialist to join our dynamic...
-
Intake Specialist I
4 weeks ago
Philadelphia, United States FREEDOM CARE , LLC Full timeStarted in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're a PAS home care agency in the Philadelphia area of Pennsylvania that assists patients that want to have a family member...
-
Intake Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Women Against Abuse Full timeJob OverviewWe are seeking a skilled professional to join our team as an Intake & Hotline Counselor (DV Services) at Women Against Abuse. This role offers a unique opportunity to support the safety of families across Philadelphia while being part of an established, vision-oriented nonprofit organization.About the RoleThis position requires answering the...