Multilingual Intake Manager
2 days ago
Lundy Law is a leading personal injury practice seeking a highly motivated and customer-oriented Bilingual Legal Intake Specialist. This role offers an exciting opportunity to join a dynamic team and contribute to the growth and success of the firm.
Job Summary:
The successful candidate will be responsible for managing legal intakes, responding to client inquiries, and working closely with the management team to improve processes and increase productivity. Excellent customer service skills and the ability to work in a fast-paced environment are essential requirements for this role.
Job Description:
Key Functions:
- Client Communication: Respond to client inquiries, provide information about services, and discuss case criteria.
- Document Management: Maintain accurate records of client interactions, events, and communications.
- Intake System Management: Manage a high-volume intake system, ensuring timely responses to clients and minimizing delays.
- Collaboration and Teamwork: Work closely with management and other team members to achieve special projects and improve processes.
Requirements:
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Suite, including Word, Excel, and Outlook.
- Bilingual (Must be able to read and speak English & Spanish fluently).
- High School Diploma or equivalent required.
Salary Range: $50,000 - $60,000 per annum
Location: Philadelphia, PA 19103
Job Type: Full-time
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