Bilingual Intake Coordinator
6 days ago
Lundy Law - Job Opportunity
We are seeking a highly motivated and customer-oriented Bilingual Intake Specialist to join our Personal Injury Practice. The ideal candidate will be able to work independently and as part of a team in a fast-paced environment, prioritizing multiple concurrent tasks and managing a high-volume intake system.
Essential Functions:
- Responding to all intakes in a timely manner
- Properly documenting all events and communications
- Conducting lead screenings
- Preparing, sending and explaining retainer agreements to clients
- Working with the other Legal Intake Specialists to accomplish special projects
Requirements:
- Experience in legal and/or call center field preferred
- Highly proficient in Microsoft Suite, including Word, Excel and Outlook
- Bilingual (Must be able to read and speak English & Spanish fluently)
- High School Diploma
- Managerial experience in a legal and/or call center setting is preferred
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