Customer Service Representative
3 weeks ago
Authority Brands Inc. headquartered in Columbia, MD is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ. We are seeking anenergetic Customer Service Representative . Responsibilities Makes outbound calls to current customers and schedules their yearly maintenances. Takes inbound calls Makes every effort to compress call scheduling effectively maximizing productivity and revenue. Notifies clients ahead of time if the Technician is not going to arrive at their home within the scheduled time window. Re-schedules appointment times at client’s convenience as necessary. Communicates with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to Technicians. Strictly adheres to the Dispatching for Profits Priority Service Schedule, including the 10-28 dispatching system, to ensure the “Right” Technician is sent to the “Right” appointment. The Dispatcher must be familiar with the technical competencies of each Technician and understand how to best maximize service and revenues for each call. Shares responsibility to ensure that all Technicians arrive at their designated appointments on time . Debriefs with Technicians upon completion of jobs to identify any outstanding client satisfaction issues. Notifies the Operations Manager if a Technician is not performing at maximum acceptable performance standards. Enters equipment type and age information for systems into SuccessWare to keep accurate client location data and for generating future sales leads on older equipment. Qualifications High School Diploma or equivalent required. Above average verbal and telephone communication skills are essential. Must have good computer software skills. Prior customer service experience preferred. We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more. Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa’s at this time. Authority Brands Inc. is an Equal Opportunity Employer Apply Now #J-18808-Ljbffr
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Customer Service Representative Fueler/Washer
3 weeks ago
Fitchburg, United States Penske Full time210 Airport Rd Fitchburg, MA, 01420 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting...
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Customer Service Representative
2 days ago
Fitchburg, Massachusetts, United States Redline Powersports Full timeJob DescriptionAbout UsRedline Powersports is a leading dealership in the Richmond, Virginia area, specializing in the sale and service of new and pre-owned ATVs, motorcycles, PWCs, and UTVs. We are committed to providing exceptional customer service and a wide range of products to meet the needs of all enthusiasts.Job SummaryWe are seeking a highly skilled...
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Customer Service Representative
2 weeks ago
Fitchburg, United States Bin There Dump That Full timeOpen Position: Dumpster Consultant Wanted Candidates selected for interview will be contacted directly. Job Title: Dumpster Consultant Job Description: At Bin There Dump That, we believe renting a dumpster should ALWAYS be a simple and friendly experience! Each experience almost always begins on the telephone. As such, the role of a Dumpster Consultant is...
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Fitchburg, Massachusetts, United States Fleet Jobs Full timeAbout the Role:Fleet Jobs is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Fueler Washer. As a key member of our team, you will be responsible for ensuring that our customers' vehicles are fueled, clean, and safe before they hit the road again.Main Responsibilities:Greeting and Serving...
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Customer Service Representative Fueler/Washer
1 month ago
Fitchburg, United States Penske Truck Leasing Full timeWhat’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our customers when they arrive...
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Customer Service Advocate
1 week ago
Fitchburg, Massachusetts, United States Indigo Books & Music Full timeCustomer Experience RepresentativePart-time | Location: Not SpecifiedCompany OverviewOur Mission - To inspire our customers and those they care about with life-enriching products and experiences.Our Vision - Making Connections. Creating Experiences.Our Customer Promise - We exist to add a little joy to our customers' lives, each time they interact with us or...
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Customer Service Ambassador
2 days ago
Fitchburg, Massachusetts, United States Indigo Books & Music Full time**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and promoting a positive and engaging store environment.**Key Responsibilities**Provide exceptional customer...
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Customer Service Sales Representative
5 days ago
Fitchburg, Massachusetts, United States Bob's Stores Full timeJob OverviewJOIN A DYNAMIC TEAMAs a Sales Floor Associate, you will play a crucial role in delivering an exceptional shopping experience for our customers while working towards achieving both daily and weekly sales targets. Being part of the Bob's Stores family means utilizing your expertise to recommend the most suitable products to meet our customers'...
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Customer Service Rep
3 months ago
Fitchburg, United States Domino's Franchise Full timeJob DescriptionJob DescriptionJob DescriptionYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of...
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Customer Service Specialist
1 week ago
Fitchburg, Massachusetts, United States The Pete Store Full timePosition Overview:The Pete Store has evolved from a single dealership in 2001 to one of the premier truck dealerships globally. Our formula for success is straightforward: we prioritize the recruitment, training, and support of exceptional individuals above all else, even our clients. At The Pete Store, our employees are our top priority because we believe...
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Domino's Customer Service Rep/Pizza Maker
4 days ago
Fitchburg, United States Domino's Pizza Full timeCustomer Service RepresentativeWhy Work for Domino’s/What We are Offering Our Great Team Members• We are the number 1 pizza company in the world!• Growth and Career Advancement Opportunity – Learn and sharpen your business skills to grow within our organization. Advancement opportunities including Assistant Manager, General Manager, Area Supervisor,...
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Rage room attendant/Customer Service Representative
3 months ago
Fitchburg, United States Hometown Pros Llc Full timeJob DescriptionJob DescriptionWe are fun, supportive and rewarding to work with!Letz Rage is looking for ENERGETIC, ENTHUSIASTIC, OUTGOING, quick learners to be Rage Experts in the most fun job around. You will become the face of the brand by greeting our guests and teaching them how to rage! It is completely up to you to create the Letz Rage experience that...
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Domino's Customer Service Rep/Pizza Maker –
4 weeks ago
Fitchburg, United States Domino's Pizza Full timeOur business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. We have flexible hours for scheduling. DOMINO’S BENEFITS Starting at $14 per hour...
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Customer Engagement Specialist
1 week ago
Fitchburg, Massachusetts, United States Indigo Books & Music Full timeCustomer Experience RepresentativePart-time PositionCompany OverviewAt Indigo Books & Music, our mission is to enrich the lives of our customers through exceptional products and experiences. We envision a world where connections are made and memorable experiences are created.Our Commitment to CustomersWe strive to bring joy to our customers with every...
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Customer Engagement Specialist
4 days ago
Fitchburg, Massachusetts, United States kite Full timeExciting Opportunity at Kite Sales AgencyKite is a forward-thinking sales agency that believes in the power of authentic conversations to drive results. We are dedicated to creating new customers for our clients and building strong relationships based on trust and honesty.**Job Summary:**Represent a Fortune 500 company in a retail setting, engaging customers...
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Guest Services Representative
5 days ago
Fitchburg, Massachusetts, United States Crunch Fitness Full timePosition Title: Front Desk Reports To: General Manager Classification: Part-Time, Non-Exempt Job Overview: The Front Desk plays a crucial role in ensuring seamless operational processes within the Front Desk department, which enables the organization to deliver exceptional customer service. The individual in this position will exhibit a thorough...
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Guest Services Representative
4 days ago
Fitchburg, Massachusetts, United States Crunch Fitness Full timePosition Title: Front Desk Associate Reports To: General Manager Classification: Part-Time, Non-Exempt Job Overview: The Front Desk Associate plays a crucial role in ensuring the seamless and effective operational flow within the Front Desk department, which is essential for delivering exceptional customer service. This position requires a thorough...
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Guest Services Representative
5 days ago
Fitchburg, Massachusetts, United States Crunch Fitness Full timePosition Title: Front Desk Associate Reports To: General Manager Classification: Part-Time, Non-Exempt Job Overview: The Front Desk Associate plays a crucial role in maintaining efficient operational processes within the Front Desk department, ensuring that the facility delivers exceptional customer service. This position requires a thorough understanding of...
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Retail Sales Representative
4 days ago
Fitchburg, Massachusetts, United States kite Full timeExciting Opportunity at Kite Sales AgencyKite is a forward-thinking sales agency that believes in the power of authentic conversations to drive results. We are dedicated to creating new customers for our clients and building strong relationships based on trust and honesty.**Job Summary:**Represent a Fortune 500 company in a retail setting, engaging customers...
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Entry Level Customer Service Trainee
2 weeks ago
Fitchburg, United States Amour Marketing Full time $42,000 - $54,000Job DescriptionJob DescriptionThe role of the Entry Level Customer Service Trainee is to execute tactical objectives fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local personnel for improving customer service, managing service requests, cycle time, and ensuring effective communication...