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Guest Service Representative
1 month ago
Are you a friendly and welcoming individual looking to join a dynamic team as a Guest Service Representative? If you have a talent for delivering quick and polite assistance to hotel guests both in person and on the phone, then this position is tailored for you. Your main duties will involve handling guest inquiries, keeping precise records, and promptly addressing any issues or concerns that may arise. As the public face of our prestigious hotel, we expect a high standard of professionalism and a neat appearance. Please note that we are exclusively considering candidates who are currently eligible to work in the United States and are based in Sunnyvale, CA. Responsibilities: • Welcome and check-in hotel guests with exceptional customer service in Sunnyvale, CA. • Answer and direct phone calls professionally and take messages when necessary. • Maintain a high level of professionalism throughout interactions with guests. • Accurately record charges on guests' accounts during your shift. • Keep track of department balances and handle shift deposits accurately. • Book rooms efficiently to maximize hotel revenue. • Provide guests with recommendations for local dining, shopping, and attractions. • Stay informed about upcoming groups, VIPs, and special events. • Monitor housekeeping progress and update room statuses accurately. • Manage early departures and reservation changes in the hotel's Property Management System. • Follow proper procedures for mail and receiving. • Keep the work area clean and sanitized regularly. • Update the daily logbook consistently. • Complete all necessary checklists during your shift. • Arrange airport transportation for guests upon request. • Perform any additional tasks assigned by the supervisor. Qualifications: • Must have a friendly and welcoming demeanor when interacting with guests. • Should possess a high school diploma or equivalent. • Must demonstrate a team-oriented mindset and maintain a positive outlook. • Excellent verbal communication skills and a strong customer service orientation are essential. • Previous experience in a hotel setting is preferred. • Ability to quickly troubleshoot and adapt to a fast-paced work environment is required. • Basic math skills including counting, addition, subtraction, multiplication, and division are necessary. • Flexibility to work varying schedules, including nights, weekends, and holidays, is a must. • Must reside in or near Sunnyvale, CA. Compensation: $18.55 - $19.55 hourly DOE
• Welcome and check-in hotel guests with exceptional customer service in Sunnyvale, CA. • Answer and direct phone calls professionally and take messages when necessary. • Maintain a high level of professionalism throughout interactions with guests. • Accurately record charges on guests' accounts during your shift. • Keep track of department balances and handle shift deposits accurately. • Book rooms efficiently to maximize hotel revenue. • Provide guests with recommendations for local dining, shopping, and attractions. • Stay informed about upcoming groups, VIPs, and special events. • Monitor housekeeping progress and update room statuses accurately. • Manage early departures and reservation changes in the hotel's Property Management System. • Follow proper procedures for mail and receiving. • Keep the work area clean and sanitized regularly. • Update the daily logbook consistently. • Complete all necessary checklists during your shift. • Arrange airport transportation for guests upon request. • Perform any additional tasks assigned by the supervisor.
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Guest Services Representative
6 days ago
Sunnyvale, California, United States Aloft Sunnyvale Full timeJob OverviewAloft Sunnyvale is a dynamic hotel management company focused on creating memorable experiences for our guests. We pride ourselves on fostering a culture that encourages growth and development among our team members. Our philosophy is simple: your success is our success.As a modern hotel designed for the next generation of travelers, we cater to...
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Guest Service Representative
3 months ago
Sunnyvale, United States Maple Tree Inn, Hogan Hospitality Full timeJob DescriptionJob DescriptionAre you a friendly and welcoming individual looking to join a dynamic team as a Guest Service Representative? If you have a talent for delivering quick and polite assistance to hotel guests both in person and on the phone, then this position is tailored for you. Your main duties will involve handling guest inquiries, keeping...
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Joy Creater
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Sunnyvale, United States Nothing Bundt Cakes Full timeAt Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch....
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Joy Creater Guest Service Representative
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Sunnyvale, United States Nothing Bundt Cakes #27 Full timeAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch....
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Guest Services Associate
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Sunnyvale, California, United States Choice Hotels Full timeCompany Overview:Choice Hotels International, Inc. is a prominent player in the global lodging franchising sector, recognized for its expansive network of hotels and commitment to quality service. With over 7,400 properties across 45 countries, we cater to a diverse range of travelers through our 22 distinct brands, ensuring that we meet the varying needs of...
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Sunnyvale, United States Nothing Bundt Cakes Full timeAt Nothing Bundt Cakes , the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcome, and you’ll...
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Sunnyvale, California, United States Choice Hotels Full timeCompany Overview: Choice Hotels International, Inc (NYSE: CHH) stands as one of the premier lodging franchisors globally. As a strong competitor in the upscale market and a leader in midscale and extended stay accommodations, we operate over 7,400 hotels, totaling more than 625,000 rooms across 45 countries and territories. Our diverse portfolio encompasses...
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Guest Services Coordinator
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Sunnyvale, California, United States Aimbridge Hospitality Full timeJob OverviewAs a Guest Services Coordinator, you will play a pivotal role in ensuring a warm welcome and seamless registration process for our guests. Your primary focus will be on delivering exceptional service throughout their stay and efficiently managing their accounts upon departure. Key responsibilities include guest registration, reservation...
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Sunnyvale, California, United States Pacific Catch, Inc Full timeJob OverviewAt Pacific Catch, we recognize that the strength of our restaurants and brand stems from the exceptional quality and commitment of our team members. We are dedicated to providing a remarkable opportunity for both personal and professional development, fostering a vibrant and inclusive work atmosphere where individuals feel valued and...
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Patient Service Representative
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Sunnyvale, United States RadNet Northern California Full timeJob Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
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Sunnyvale, United States Choice Hotels Full timeChoice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper...
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Front Office Representative
3 months ago
Sunnyvale, United States Choice Hotels Full timeChoice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper...
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Front Office Representative
3 months ago
Sunnyvale, United States Choice Hotels Full timeChoice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper...
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Night Audit Representative
1 month ago
Sunnyvale, United States Choice Hotels Full timeChoice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper...
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Night Audit Representative
2 months ago
Sunnyvale, United States Choice Hotels Full timeChoice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper...
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Guest Relations Specialist
7 days ago
Sunnyvale, California, United States Huntington Hotel Full timeGuest Relations SpecialistAs a vital member of our team at Huntington Hotels, you will play a key role in ensuring our guests have a pleasant and memorable experience. Your responsibilities will include:Welcoming Guests: Greet and assist guests upon arrival, providing a warm and friendly atmosphere.Room Assignments: Efficiently allocate rooms and distribute...
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Guest Experience Ambassador
2 days ago
Sunnyvale, California, United States Melko Dental Full timeJob Description:Cutting-edge general, cosmetic, and implant dental practice, Melko Dental, has an immediate opening for a full-time Guest Experience Coordinator (receptionist).Key Qualifications:You are friendly, positive, and very enthusiastic.You have excellent verbal and written communication skills, love to work with people, and can help them feel like...
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Guest Experience Coordinator
5 days ago
Sunnyvale, United States Melko Dental Full time $23 - $32Job Description:Cutting edge general, cosmetic and implant dental practice in Sunnyvale has an immediate opening for a full-time Guest Experience Coordinator (receptionist).Qualifications:You are friendly, positive, and very enthusiastic.You have excellent verbal and written communication skills, love to work with people and can help them feel like welcome...
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Guest Experience Coordinator
5 days ago
Sunnyvale, United States Melko Dental Full timeJob Description:Cutting edge general, cosmetic and implant dental practice in Sunnyvale has an immediate opening for a full-time Guest Experience Coordinator (receptionist).Qualifications:You are friendly, positive, and very enthusiastic.You have excellent verbal and written communication skills, love to work with people and can help them feel like welcome...
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Customer Service Representative
1 month ago
Sunnyvale, United States CathX Medical Full timeJob DescriptionJob DescriptionPosition Title: Customer Service RepresentativeDepartment: Applicable Sales DepartmentReports To: Operations ManagerFLSA Status: Non-ExemptLocation: San Jose, CAAt CathX Medical, we're hiring a care service representative to help us provide the best possible experience for every customer who interacts with us. The customer...