Bilingual (Spanish) Health Information Services Specialist

6 days ago

Derwood, United States IQ Solutions Full time

Apply Job Type Full-time Description Role Summary As an Information Services Specialist you will work under close supervision in the dissemination and interpretation of complex health and medical-related information regarding the causes, prevention, detection, diagnosis, and treatment of specific diseases and disorders under the National Institutes of Health (NIH) Institute's purview. You will respond to public inquiries via phone calls, email, postal mail, and Live Chat. You will develop standard and custom language to be used in responding to public inquiries, conduct online literature searches of NIH-approved Web sites and databases, and make resource referrals as appropriate. What Will You Be Engaged In Day-To-Day? Managing incoming telephone calls, assessing caller's needs, and verifying information. Drafting custom responses to written and email inquiries from the public, including controlled correspondence from members of Congress, and submitting to a senior staff person for review. Cross-training across other NIH contracts to provide inquiry response support during periods of high volume. Conducting research and data gathering, including manual and online literature searches using the Internet and databases such as PubMed, MedlinePlus, ClinicalTrials.gov, and NIH RePORTER, and scanning health professional and programmatic literature to identify information that will be useful in responding to inquiries. Researching and identifying new referral sources for the resource directories, ensuring that the organization meets the inclusion criteria. Preparing original drafts of frequently asked questions written in plain language. Participating as a member of the team in developing materials and publications that are used in responding to public health and medical inquiries, including information packages, resource lists, factsheets, and annotated bibliographies. Reviewing health-related professional, scientific, and medical journals to draft knowledge base articles and developing new standard language. Preparing monthly continuing education presentations on topics in the news related to new treatment options, rare diseases, and new resources for health information. Providing onsite support at professional meetings attended by physicians, nurses, and medical professionals, representing NIH Institutes. Performing other duties as assigned. Requirements What Qualifications Will Help You Succeed? B.S./B.A. degree in a science or health-related discipline. Prior experience working in the health information, health education and/or mental health field(s) is highly desired. Familiarity with health care terminology a plus. Experience in using the Internet and resource databases is needed. Excellent client service skills, dependability, and follow-through. Task and detail-oriented; able to work within established deadlines and perform assignments with a high degree of accuracy. Strong written and verbal communication skills in English and Spanish are required. There are many factors that influence our total compensation packages including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, years of applicable work experience, specific skills and competencies, education, and certifications. Our colleagues also value the flexible work environment that IQ Solutions provides, allowing our team members to balance a professional career and their personal lives. As such, we aim to offer competitive industry compensation, benefits and learning and development opportunities - all as part of our total compensation package. At IQ Solutions, our total compensation package is inclusive of comprehensive benefits for full-time staff which include: medical, dental and vision insurance, well-being programs, and financial, retirement, family support, professional development, and paid time off benefits. The estimated pay range for this position is: $38,000 in our lowest geographic market up to $56,000 in our highest geographic market, annually. Elements of our total compensation package are also based on an employee's performance in their role as well as the company meeting its annual organizational goals. Management retains the discretion to add to or change the duties of the position at any time. IQ Solutions is an Equal Opportunity Employer and an Affirmative Action Employer (M/F/Disabled/Veteran). IQ Solutions prohibits employment discrimination based on race, color, religion, creed, age, sex, sexual orientation, gender identity/expression, national origin or ancestry, marital status, status as a military veteran, including all protected veterans, or status as a disabled individual, in accordance with applicable law. For more information about our commitment to equal employment opportunity, please refer to our Applicants Rights under Federal Employment Law Section on our main Careers page.

  • Customer Service Representative

    3 weeks ago

    Derwood, Maryland, United States Dave Vidmar - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, establishing strong relationships with clients, and promoting our insurance products and services.Key ResponsibilitiesProvide...

  • Financial Services Representative

    1 week ago

    Derwood, Maryland, United States Chris Aguirre - State Farm Agent Full time

    About UsAt Chris Aguirre State Farm, we pride ourselves on being a trusted insurance agency that has been serving our community for over a decade. Our commitment to exceptional customer service and providing the best insurance solutions has earned us a reputation as a leader in the industry.Role and ResponsibilitiesAs a Sales Representative at Chris Aguirre...

  • Health Communications Planner Specialist

    5 days ago

    Derwood, Maryland, United States Leidos Full time

    Job Title: Health Communications Planner SpecialistLeidos is seeking a highly skilled Health Communications Planner Specialist to join our team in Northern Virginia. As a key member of our Intelligence Community (IC) customer, you will play a critical role in supporting the planning, implementation, management, and evaluation of major complex health...

  • EL Interventionist

    3 weeks ago

    Derwood, Maryland, United States Grand Rapids Public Schools Full time

    Job SummaryThe Grand Rapids Public Schools is seeking a highly skilled EL Interventionist to provide targeted academic second language and grade level supports to eligible English Learner students in all core content areas.Essential FunctionsProvide and deliver academic support services to eligible EL students, including individualized instruction and small...

  • Contracts Specialist

    2 months ago

    Derwood, United States Guardian Fire Protection Services, LLC Full time

    Job DescriptionJob DescriptionAbout the CompanyGuardian Fire Protection Services, LLC., has been an industry leader for fire protection services in the Maryland, Virginia, and Washington, DC area for over 40 years. We are based in Rockville, MD and have an excellent team of 95 employees who are responsible for the design, installation, and inspection of fire...

  • EL Intervention Specialist

    2 weeks ago

    Derwood, Maryland, United States Grand Rapids Public Schools Full time

    Job SummaryThe Grand Rapids Public Schools is seeking a highly skilled EL Interventionist to provide targeted academic support to eligible English Learner students in all core content areas. This is a unique opportunity to make a meaningful impact on the educational journey of our students.Essential FunctionsProvide academic support services to eligible EL...

  • EL Interventionist

    1 month ago

    Derwood, Maryland, United States Grand Rapids Public Schools Full time

    Job SummaryThe Grand Rapids Public Schools is seeking a highly skilled and dedicated EL Interventionist to provide targeted academic second language and grade level supports to eligible English Learner students in all core content areas.Key ResponsibilitiesProvide and deliver academic support services to eligible EL students, including individualized...

  • Fire Protection Specialist

    1 week ago

    Derwood, Maryland, United States Guardian Fire Protection Services, LLC Full time

    Job Title: Fire Protection SpecialistWe are seeking a highly skilled Fire Protection Specialist to join our team at Guardian Fire Protection Services, LLC. As a Fire Protection Specialist, you will be responsible for servicing, inspecting, and repairing fire sprinkler systems for our established customers on a scheduled basis.Key Responsibilities:Conduct...

  • Insurance Sales Representative

    2 weeks ago

    Derwood, Maryland, United States John Cooper - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As an Agent Team Member, you will play a key role in establishing customer relationships, educating customers about insurance options, and developing leads to drive business growth.ResponsibilitiesBuild and maintain strong relationships...

  • Insurance Sales Representative

    3 weeks ago

    Derwood, Maryland, United States John Cooper - State Farm Agent Full time

    Job Title: Account Associate Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As an Account Associate, you will play a critical role in building and maintaining relationships with our customers, identifying their insurance needs, and providing personalized solutions to meet those...

  • Insurance Sales Representative

    3 weeks ago

    Derwood, Maryland, United States John Cooper - State Farm Agent Full time

    Job Title: Account Associate Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As an Account Associate, you will play a critical role in building and maintaining relationships with our customers, identifying their insurance needs, and providing personalized solutions to meet those...

  • Financial Representative State Farm Agent Team Member

    4 months ago

    Derwood, United States Chris Aguirre - State Farm Agent Full time

    Job DescriptionJob Description*This role requires bilingual Spanish^Are you a dynamic and results-oriented individual with a passion for sales and customer service? Do you want to be part of a supportive team that values your contributions and offers excellent growth opportunities? Look no further! Chris Aguirre State Farm is seeking a Sales Representative...

  • Accounts Receivable Specialist

    2 weeks ago

    Derwood, Maryland, United States Guardian Fire Protection Services, LLC Full time

    About the RoleWe are seeking a highly organized and detail-focused Accounts Receivable Support Specialist to join our team at Guardian Fire Protection Services, LLC. As a key member of our team, you will play a crucial role in ensuring the efficient and timely processing of invoices and payments.Key Responsibilities:Process and submit invoices to customers...

  • Fire Protection Specialist

    2 weeks ago

    Derwood, Maryland, United States Guardian Fire Protection Services, LLC Full time

    Job Title: Fire Protection SpecialistAbout the Company:Guardian Fire Protection Services, LLC is a leading provider of fire protection services in the Maryland, Virginia, and Washington, DC area. With over 40 years of experience, we have established a strong reputation for delivering high-quality services to our customers.About the Opportunity:We are seeking...

  • Client Care Administrator

    3 months ago

    Derwood, United States The Pediatric Development Center LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance The Client Care Administrator is responsible for supporting the day-to-day front office operations of PDC. This position is a member of the Front...

  • Housing Specialist

    4 months ago

    Derwood, United States Housing Opportunity Com Full time

    Job DescriptionJob DescriptionHousing Specialist (TEMP) The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County’s need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance...

  • Program and Consumer Support Specialist III

    5 days ago

    Derwood, Maryland, United States JSSA Full time

    Job SummaryWe are seeking a highly skilled and experienced Program and Consumer Support Specialist III to join our team at JSSA. As a key member of our operations team, you will be responsible for providing day-to-day administrative and business services that support our service delivery and payment adjudication functions.Key ResponsibilitiesProvide...

  • Veterinary Assistant

    17 hours ago

    Derwood, United States CVCA Rockville - Cardiology Specialist Full time

    About This Location: CVCA Cardiac Care for Pets is the leading provider for veterinary cardiac care across the nation, and we are growing Educational Assistance available for tuition and expenses incurred by veterinary assistants pursuing a credentialed veterinary technician degree through an AVMA-CVTEA accredited veterinary technician program. CVCA Cardiac...

  • Transportation Specialist

    5 days ago

    Derwood, Maryland, United States Biocair Full time

    Job Title: Transport & Packaging SpecialistAt Biocair, we are seeking a highly skilled and detail-oriented Transport & Packaging Specialist to join our team. As a key member of our organization, you will play a vital role in ensuring the safe and timely transportation of temperature-sensitive goods.This is not just any driver role; it's a critical position...

  • Pharmacy Technician

    3 weeks ago

    Derwood, Maryland, United States CVS Health Full time

    About CVS HealthCVS Health is a leading retail pharmacy company dedicated to delivering enhanced human-centric healthcare for a rapidly changing world. Our purpose is to bring our heart to every moment of your health, and we're committed to increasing patient access to care, lowering costs, and improving the quality of care.Pharmacy Technician RoleAs a...