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Sales & Event Manager

2 months ago

Seattle, United States Columbia Hospitality Full time
Sales and Event Manager | Smith Tower

Let's start off with the most important part - what's in it for you:

The Perks

*Eligibility of perks is dependent upon job status
  • Pay Range: $78,300 to $78,500 / annually (salary) DOE
  • Get Paid Daily (Make any day payday)
  • Paid Time off & Holiday Pay (Because Balance Matters)
  • Benefits - Medical, Dental, Vision, Disability, 401K
  • HSA/FSA Plans -with employer contribution
  • Values Based Culture (#OMGLIFE)
  • Culture Add (Creating Space for Fresh Perspectives)
  • Referral Bonus (Get Paid to Recruit)
  • Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel)
  • Employee Assistance Program
  • "Columbia Cares" Volunteer Opportunities
  • Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
  • Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
  • Online Learning Platform to Help You Grow
  • Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
  • Cellphone Allowance
  • Incentive Eligible
  • Parking Allowance
  • Earning potential: Base pay plus quarterly uncapped incentive and annual capped incentive eligibility
Our Commitment to you:

"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you'll do:

The Brass Tacks

Strategic/Department
  • Responsible for the development, management, and execution of yearly sales and event strategy with the underlying goal of generating revenue.
  • Collaborates with Director of Marketing and Events to align all business goals to achieve overall property objectives.
  • Manage department revenue and expense budget relative to quarterly and yearly goals.
  • Proactively solicit new business by, among other things, making sales calls, attending trade shows, and engaging in other sales prospecting activities to increase the potential client database.
  • Maintains and conducts industry research, and property data analytics to project future business volume
  • Oversees the development and revenue generation of all private event sales, ensuring goals are met and exceeded.
  • Meets and exceeds expectations for department gross revenue (all sales verticals, promotional events, etc.).
  • Proficient in contractual clauses and terms & conditions.
  • Maintains department compliance with accounting standards (deposits, direct billing, and pre-payment).
  • Reports weekly achievements for prospecting, inquiries, activities, and industry events.
  • Reports monthly achievements and ensures financial accuracy (P&L, sales & event platform, and deposits/AR).
  • Maintains department standards and implements systems, including sales & event platform administration/management.
  • Provides overall direction, coordination, and leadership for all private event sales and event management to department heads and managers.
  • Acts as point of contact with clients through the entire private event sales and event management cycle.
  • Creates Banquet Event Orders, Run-of-Shows, and any type of sales and event program management for departments.
  • Primary support for all group sales outreach, negotiations, contractual review, planning and service.
  • Ensures all applicable standards, policies and procedures are fully implemented an adhered in all departments.
  • Other duties as assigned by management.
Individual
  • Achieves SMART goals assigned
  • Meets and exceeds expectations for revenue growth of private events
  • Focus on client relationship building including new business development and networking industry events
  • Achieve prospecting and sales activity goals
  • Responds to inbound RFP's (requests for proposals) in a timely manner, typically less than 24 hours
  • Knowledgeable with client negotiations, closing tactics, and contractual language
  • Responsible for forecasting revenue on a monthly, quarterly, and annual basis
  • Develops and maintains favorable working relationships and open communication with all department managers
  • Creates a seamless experience for the client from sales to event management
The Nitty Gritty
  • Bachelor's Degree (BA/BS) from four-year college or university, or 7+years' experience in a sales management role at a hotel, or similar environment.
  • Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals. Ability to effectively present information and respond to questions from team members, managers, clients, guests, or the general public
  • Strong leadership and critical thinking skills
  • Emotional Intelligence (EQ)
  • The ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • The ability to solve practical problems when only limited standardization exists.
  • Working knowledge of all applicable laws, codes, and regulations
  • Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel, and Word. Event Planning Program knowledge, such as STS, Hubspot, Tripleseat, is required. Knowledge of room diagramming/layout program preferred.

Where you'll work:
In 1914, Smith Tower became the first skyscraper in Seattle, and the tallest building west of the Mississippi River. More than 100 years later, a new Smith Tower visitor experience has reinvigorated this local icon to the delight of visitors and tenants alike. Visitors can now enjoy Smith Tower like they've never seen before. Today, it features an entirely new visitor experience including a ground-floor gathering place with gifts, souvenirs and treats, observational deck and bar where you can enjoy a locally inspired menu of shareable plates and classic cocktails.

Smith Tower carries on its legacy of memory-making through leading tours that provide fascinating insight into the building's renowned past and legendary mysteries, hosting private events, and providing breathtaking views from every angle of the open-air Observatory.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.