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FBA Compliance Specialist

2 months ago

Indiana, United States Amazon Full time

FBA Compliance Specialist , IN FBA Compliance

Amazon. In’s Fulfillment by Amazon (FBA) team is seeking Superstar Investigation specialist to drive investigation of key processes and defects, along with driving data analysis, and supporting both our Merchant and Customer experience. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon. In’s customer centric focus applied to the Merchant experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of receive, store, pick, pack, ship, transportation and customer service. The position is based in Bangalore.

Key job responsibilities · Lead investigation and root cause resolution for high impact FBA Merchant and Customer Issues, and key programs · Analyze huge data sets to arrive at specific problem statements around seller experience/program related issues. · Create and implement SOPs for execution on weekly basis to solve for critical seller experience problems. Work to submit product ideas to drive SOPs at scale · Report metrics related to the program and draw insights on key patterns/ problems.

Skills:

Strong business communication skills Good working knowledge of MS Office Deep dive, troubleshooting and innovation Strong catalog knowledge

Ability to: Multi task in a fast paced environment Communicate clearly with both internal and external customers

Demonstrate: Passion for delivering great customer experience Strong inter personal & communication skills Excellent listening skills Excellent Data Accuracy skills Eye for Detail Commitment to meet Deadlines Willingness to take initiatives

We are open to hiring candidates to work out of one of the following locations:

Bengaluru, KA, IND BASIC QUALIFICATIONS

- Bachelor's degree - 1+ years of data-driven business operations processes experience - Experience with Microsoft Office products and applications Posted:

June 24, 2024

(Updated about 16 hours ago) Posted:

May 22, 2024

(Updated about 16 hours ago) Posted:

June 14, 2024

(Updated about 17 hours ago) Posted:

June 17, 2024

(Updated about 20 hours ago) Posted:

June 24, 2024

(Updated about 20 hours ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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